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Krabi - Rok / Haa Islands by Speed Catamaran

Ao Nang, Thailand
Book online or call: (888) 651-9785(888) 651-9785

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icon8 hours  (Approx.)
Mobile ticket
iconOffered in: English



1 Review
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Reviews by Viator travelers
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, Nov 2019
The tour itself was not half bad. However, I faced several issues with the agency who "runs" this tour--My Phuket Holiday. First, My Phuket Holiday, does not actually run this tour. The tour is operated by kohphiphitour. My Phuket Holiday charged 50% the cost that the actually operator charges (only 2,000 THB). However, my biggest issue was that fact that, at the time of my booking, the tour details claimed that this tour/activity will have a maximum of 15 travelers. THIS WAS NOT THE CASE. There were about 50~60 people on our boat. 90% of the boat was Chinese tourists; EVERYTHING about the tour was catered to these tourists--all directions were given in Chinese first, they ate first, etc. The only reason I booked this tour was because it was advertised as a small group activity. However, after notifying My Phuket Holiday about the discrepancy, they dishonestly changed the tour details so that it now reads max 50 travelers (which still isn't true, because my boat had close to 60). I informed Viator, but they took the side of the operator and refused to provide any compensation for the false advertising. Please use a more honest and trustworthy agent, or book the tour directly through the operator.

About the provider

This experience only has a few reviews, but see what other travelers said about the provider.

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