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9/11 Memorial Museum Admission

New York City, United States
Book online or call: (888) 651-9785(888) 651-9785

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up to 24 hours in advance
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2 hours (Approx.)
Mobile ticket


Get admission to the 9/11 Memorial Museum in lower Manhattan, a center that documents the significance of the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Admission to the 9/11 Memorial Museum in New York
  • Take a self-guided tour of the museum, built at site of the original World Trade Center in Lower Manhattan
  • Learn about the terrorist attacks of 1993 and 2001, and consider their lasting impact
  • Hear stories of bravery from Ground Zero, and listen to narratives of loss and hope
  • Visit the two reflecting pools of the 9/11 Memorial, formed in the footprints of the original Twin Towers
  • Save time and get direct entry on your mobile device
  • Download a free audio guide, available as a mobile app or available as a handheld rental on site
Start your visit to the 9/11 Memorial Museum with a self-guided tour of the exhibitions and multimedia displays. The museum itself is located below the 9/11 Memorial, the reflecting pools that are the footprints of the Twin Towers that fell due to the devastating terrorist attack in 2001. 
With your timed admission, you have guaranteed entry to stay for as long as you want. It is suggested that you take at least two hours to wander the museum. This admission saves you time by giving you direct entry into the center with your mobile device. 
Be sure to download the free audio guide to your Apple or Android device so you can get the most out of your museum experience. 
The museum also includes a pair of main exhibits: a memorial exhibition called In Memoriam, in honor of the people who lost their lives that day in 2001 as well as the people who were killed during the World Trade Center 1993 bombing. The second exhibition is September 11, 2001, a three-part exhibition that tells the tale of the day and analyzes motives for the attacks. It also shows the aftereffects of the attack and how the event changed the world, both locally and globally. 
This museum experience brings out the emotions in the guests who visit. Get ready to hear the stories of loss and sadness, of compassion and recovery, as you explore the space.

Traveler Photos


Viator Traveler's Reviews

643 Reviews
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Szymon R
, May 2019

Very touching experience! A lot of information and detail! Great Memorial/Museum. I highly recommend going!

Melinda K
, May 2019

Everyone who lives in the U.S.A. should visit this museum. Very moving. A tribute to all of the innocent people who lost their lives on 9-11. Never forget!

Sandra S
, Sep 2018

We loved this memorial. One trip isnt enough to truly see and explore everything they have. This is an awe inspiring site for so many reasons. They have done an outstanding job of showing and sharing all the stories, memories, and horrors of that day. Everyone should visit and have a deeper understanding of the magnitude of destruction, and loss for this great nation. Loved what that have done to memorialize for generations to come.

, Aug 2018

Sobering, profound, impactful. A must see if you are visiting NYC.

Kelli M
, Jul 2018

Amazing! Highly recommended.

Graham S
, Jul 2018

Set out very well and respectfully done. A must do.

, Jun 2018

Excellent Museum. Go early and beat the crowds.

Alison Y
, Jun 2018

Fabulous is not the word to use as this is a memorial. It doesn't feel maudlin but is well presented and informative with lots of personal information. Not to be missed and well worth skipping the queue as it is hugely busy.

Petersen K
, Jun 2018

Excellent museum, very well done!

Jean M
, May 2018

excellent missed all the lines museum was wonderful you will need 3 hours

Product code: 7195SEPT11

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