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Christmas Lights Tour with complimentary Gifts for the Kids

New York, United States
  • 4 hours (approx.)
  • Mobile ticket
  • Offered in: English

Overview

Dyker Heights, Brooklyn has a winter tradition that holiday fanatics shouldn't miss, when the neighborhood bursts to life with an array of festive decorations and over-the-top Christmas displays. Check out this uniquely South Brooklyn attraction with a guided tour from Midtown Manhattan. Just meet-up with your group, and enjoy quick travel to Dyker Heights where you can stroll past the twinkling lights, learn about the local traditions from your Brooklynite host.
  • Celebrate the holidays with a festive tour of Dyker Heights, from Manhattan
  • See some of the most famous Christmas light displays in NYC with a guide
  • Admire displays including a huge Santa Claus and traditional nativity scene
Operated by:

What's Included

  • Walking tour of Dyker Heights
  • Free gifts for the kids
  • Gratuities
  • Hotel pickup and drop-off

Meeting And Pickup

Meeting point

  • 485 5th Ave
    485 5th Ave, New York, NY 10017, USA

    East 41st St. at the corner of Library Way by Andaz 5th Avenue restaurant, Outside sidewalk by Gallery 1.

Start time

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 54 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

about cancellations.

Reviews
4.0
9 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-1 of 9 reviews
Dissapointed at treatment
Gabriela_A, Dec 2022
My experience on this tour was very disappointing for the following reasons:  First of all it was confusing to select a  tour to Dyker Heights as Viator offers about 15 different tours to this same place ranging in prices from   $20+ to $500.  The details on this are not clear on why the differences in prices.  I finally opted to select the  one labeled as "Christmas lights tour with complimentary gifts for the kids"  because its details also offered  a stop to warm up in a holiday-themed lounge and a visit to one of the houses (lucy Spata) .    Even the past reviews mentioned a stop at their lounge to eat pizza and drink hot cocoa.  This tour cost me $95 per person ( we were 5). To my surprise, there was no lounge visit and no special visit to Lucy Spata house ( we just passed through the outside). In the same bus tour we were all mixed up with people who paid the 30 to 50+ tours.  Regardless of what tour you paid for we all ended up in the same one. No difference if you paid 30 dollars or if you paid 95 dollars for the VIP visit to a lounge.   The most disappointing of all this is that when I very politely approached the tour guide to express my concern about what we paid for, she was rude and  got very defensive and started screaming at me saying she had nothing to do with that.   If  a tour guide can't even listen to a customer's concerns than he or she has no business being a tour guide.   But the worst of all was when she started giving out the gift to the kids in the tour.  We had 2 children with us and when she gave the gift to the 1st child  that same child tried to get in the hands the gift for our second child which happened to be his sister. Without even giving us a chance to explain that this was for the 2nd child the tour guide just snatched it from his hands.   My second child was very hurt by this denial of a simple gift.  In summary for the 475 dollars what we got was a rude tour guide screaming at me for expressing my concerns,  a very hurt child with no gift, no special lounge, and no special visit of the house.   The Dyker Heights is a beautiful place to visit but not in a tour where you will be treated like we were.  To viator, i am probably just another number and review,   but i do think i deserve a refund and definitely an apology.
Response from Host, Dec 2022
I deeply apologize for this experience. The first year we launched the tour business, to help us get started a local church allowed our guests to visit and pizza and hot chocolate was available. This description was removed so I was upset to hear this feedback and contacted Viator immediately to ensure this mention of a lounge has been removed and communicated to them your complaint. There are many companies offering different types of tours to visit Dyker Heights at varies prices, some including dinner at a local restaurant which are more expensive. I understand it can be confusing which to choose; viator’s writing team does their best to summarize and differentiate what each tour operator is including but as we see here it is not always up to date. Our tour does include a guided walking tour to the most popular homes included Lucy Spata’s on 84th street, this is the path for most tours to stop at her house. Lucy does not allow the thousands of visitors into her home. We do include a gift for the kids, which you mentioned receiving. Regarding your feedback about our tour guide is very surprising, our guide is licensed and has extensive experience with great reviews. In any case, I will review your feedback with her to understand what took place to ensure it never happens again; we want to always treat all guests with respect and courtesy. Once again, I sincerely apologize and will address your concerns.

Questions?

Product code: 202575P1