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Airport Express Shuttle - Honolulu Airport to Waikiki Hotels

Honolulu, United States
Book online or call: (888) 651-9785(888) 651-9785

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Free Cancellation
Up to 24 hours in advance
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icon30 minutes  (Approx.)
Hotel pickup offered
Mobile ticket


Plan ahead and prebook this airport express shuttle that picks you up at the Honolulu Airport and drives you over to your Waikiki hotel. Avoid the hassle of trying to flag down a taxi at the airport with this service that’s waiting for you when you arrive. Ride comfortably in an air-conditioned shuttle with a small number of seats, making sure you aren’t wasting time dropping a ton of other people off before your own stop.
  • Ride comfortably from the Honolulu Airport to your Waikiki hotel with this service
  • Stay cool in the Hawaiian heat with an air-conditioned shuttle
  • Children under four years of age ride free—they just need to sit on your lap
  • Choose from multiple upgrade options, including a traditional lei greeting
All taxes, fees and handling charges
For children under (4) years of age, there will be no charge as long as the child does not occupy a seat.
Arrival Gate Lei Greetings available for Domestic Flights Only with upgrade.
Excess luggage charges (where applicable)

Departure Point

Pickup Details

Daily from the first flight to the last flight. Hotel pick up for domestic departure flights are typically three (3) hours prior to your scheduled departure. Please call the service number the evening prior to your departure to confirm the exact pickup time.


Oahu, Oahu, Hawaii

Return Details

Oahu, Oahu, Hawaii

  • Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
  • Children must be accompanied by an adult
  • Express Shuttle rate includes two (2) standard size luggage, plus one (1) personal carry-on. A golf bag may be included as standard size luggage. Car seats and strollers may be added at no additional charge.
  • This tour/activity will have a maximum of 18 travelers

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the maximum group size during Airport Express Shuttle - Honolulu Airport to Waikiki Hotels?
This activity will have a maximum of 18 travelers.

See all safety measures taken by Airport Express Shuttle - Honolulu Airport to Waikiki Hotels.

Traveler Tips

  • "It may have been traffic/accident, just a fluke, but still, very frustrating especially after a long flight and just wanting to get to the hotel to change." See review
  • "The rep of the company at the airport did not have our reservation in the system.We had 7 people in our party and 2 had mobility issues and required wheelchair assistance." See review


72 Reviews
5 stars
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1 star
Reviews by Viator travelers
Showing 1-10 of 72 reviews
Smooth, easy transfer
, Mar 2020
Roberts was right outside the luggage hall leaving the airport. The transfer was a smooth & easy process & I recommend this company
icon Response from Host , Mar 2020
Aloha Eugenie V_A, Thank you for using our Airport Shuttle Service and sending in your comments. We hope to see you on one of tours as well. Enjoy your stay. Mahalo,
, Mar 2020
Airport Express was an awesome experience. The greeter and the driver were very helpful and kind. The transporting was quick and safe. Thank you.
icon Response from Host , Mar 2020
Aloha Helen W, Thank you for your wonderful review. I'm glad your experience went well. We what your arrival experience to set the tone for a wonderful Hawaii vacation. Enjoy our Island and I hope your have time to take in a Tour with Roberts Hawaii. Mahalo again,
, Feb 2020
Very polite drivers and timely pickup. When I needed to call because driver was late had a very positive response. I always use your service when in Hawaii.
icon Response from Host , Feb 2020
Aloha Eileena33, Thank you for sharing your shuttle service experience with us. We appreciate our customers sharing their experience and filling out service review. Mahalo for your time and compliement. Until we meet again.
Just about ok for the price
, Jan 2020
Had to wait for others off same plane..bus was full and took ages to get through the traffic to various hotels ...easy to find them as they situated in baggage pick up... Taxis are expensive...but I've found one called Charlie's... 30 dollars to Waikiki next time I visit Hawaii I'll call them .....
icon Response from Host , Jan 2020
Aloha Trevor, Thank you for your review. My apologies for the delay in loading our shuttle. Our shuttle normally makes no more that four different hotel stops. As for traffic, it's unpredictable. We really appreciate your feed back. Mahalo,
Some anxious moments!
Jean M B
, Jan 2020
Our shuttle from airport to hotel was great. They were waiting for us and everything went well. On the return from hotel to airport, they didn't show until I called them twice and another shuttle driver called them also. We made our flight in time, but I don't appreciate the anxiety we went through.
icon Response from Host , Jan 2020
Aloha Jean, My apologies for your departure mix-up. Can you please provide me with your date, time of pick-up and hotel? I would like to investigate what happened. Mahalo for your review as it will help us address this issue. Mahalo again, .
Pick ups are Prompt and very helpful drivers
Christeen B
, Nov 2019
You will Have a delay when you first arrive as you are herded into an area with passengers who haven’t pre booked you will get priority over them but you still have to wait for your bus. Pick up is much easier. Designated location and away you go.
Contact personnel at airport “indifference “
, Aug 2019
Our flight was on schedule but no one insight at the baggage claim area. However the driver was very polite and helpful.
icon Response from Host , Aug 2019
Aloha, My apologies that no one was there to greet you at baggage claim. Can you please provide me with yout date, time, airline and flight number. I would like to investigate on what happened. Mahalo,
Airport Shuttle
, Jul 2019
They were there at Baggage Claim but we literally were the last ones standing. Everyone from the flight got their luggage and left and we were waiting for the bus to come get us. I liked the bus better than a van And the driver was informative and funny!
icon Response from Host , Aug 2019
Aloha , Thank you for yours comments. We appreciate you taking the time to send us your review. Mahalo again
shuttle from Honolulu
, Jul 2019
We waited a very long time outside over an hour, recently when we visited the island. It may have been traffic/accident, just a fluke, but still, very frustrating especially after a long flight and just wanting to get to the hotel to change. The ride was fine, 4 drops offs before our stop. This was the most affordable shuttle service and also one that had the better reviews. Pick up from our hotel went smoothly, driver got there about 10 mins early, picked up people from a few hotels along the way and got to their airport ahead of time. Probably would book again with them if we go back for a visit in the future.
icon Response from Host , Jul 2019
Aloha, Thank you for your valuable feed back.I'll relay the message to our Airport Shuttle management team. Can I ask a couple of question help just identify the experience time. Can you provide me with the date/time/airline/flight# of your arrival. Mahalo again for your comments,
Roberts Hawaii
, Jul 2019
They overbooked the bus. Left us at the other end of the hotel and we had to walk all the way to front desk without directions to check in
icon Response from Host , Jul 2019
Aloha, Mahalo for your review. Please accept my apologies. Can you provide me with a little more information so that i can investigate what happened. Date and time of arrival Airline and Flight Number Your Hotel Thank you in advance for the information

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