Dear Madam, I am sorry to hear that you had a bad experience on our tour. We are normally known as rendering the most customizable tours and giving attention to detail, we regret that we did not fulfill your expectations this time. I have consulted the situation with the guide and have been told that you didn´t express interest to stay longer on the sites, you have passed through the plantations but you preferred to stay in the car. The tour was private so you had the full options of customizability. The truth is that the museum was closed on that day but you were taken instead to Wadi Darbat which is a substantial upgrade. The visit to Darbat valley is usually part of longer and more pricey tours because the distance covered is 50 km longer than on a classic city tour. If you would like to discuss the issue further, please contact me on +968 9173 3925 (WhatsApp number). We greatly appreciate your feedback and look forward to speaking with you and working towards earning back your trust.