Despite arriving 20 minutes early and asking around other guides who were doing similar tours we never located the guide. I tried texting the guide and Viator but neither replied. I have used Viator for years with many tours and this is my first bad experience. Very disappointed.
can you please provide the booking reference ? We always send a message with the directions to locate our meeting point, since this tour starts from our office located in the city center it should be easy to find us.
On the voucher there is our telehone number and in case of troubles we are always available to help our guests finding out the meeting point.
We remain at disposal.
We really enjoyed our Sorrento tour with Chiara. It was a charming introduction to the city, filled with interesting cultural and historical information. Our guide was warm and made an effort to cater to our interests. We experienced unique, traditional craft demonstrations and indulged in lots of limoncello tastes, too. This tour is reasonably priced and definitely worth the time.
Notre guide était très dynamique et sympathique et nous a expliqué l'histoire et les traditions de Sorrente : visite d'un atelier de marquèterie, d'une fabrique de Limoncello, promenade dans les rues de la ville.