When we arrived at CDG we got a text with a link to a website. Lucky we had access to the internet It said when we were outside of the terminal to click a link and only then. So we went out to exit 8 as instructed and clicked the link. It then gave us a link to the position of the car and it was 30 minutes away - not waiting with a sign as it said in the booking and ad. When the car arrived there was no name on the car and we could only tell it by the positioning software. Not a mini-van as advertised but a Prius. But the worst thing? The driver was dangerous - he drove at 50 KMS over the speed limit 120 in a 70 zone through the little backstreets of small towns rather thank the motorway which is how you get to Disneyland Paris - we go twice a year and have done for years He crossed over lines and was often on the wrong side of the road. It was scary and horrifying. We had a return booked which we tried to cancel, but couldn't because it said they would get back to us within 36 hours and they didn't and there was no way we were going to get into a car with this company again! We had so many hassles and problems on this trip with drivers provided by viator bookings that I would never recommend this process for anyone.