An Amazing Experience with Balanta Imagine Safaris
, Aug 2019
We, three couples from USA (from Seattle, Chicago and Miami), had an amazing and breathtaking three day Safari tout with Bruce and Loretta, the owners of Balanta Imagine Safaris from August 12-14, 2019. It was an incredible experience. Both Bruce and Loretta took extra care to ensure our trip was memorable and went extra mile to cater to diverse needs of the group. Since all of us are vegetarian, they made extra effort to ensure we get proper vegetarian food. On Aug 14, we had limitation to reach back Johannesburg airport in time to catch flight for Cape Town by 6:30pm. In spite of road blockages due to some local protests, they ensured to find new ways to make us reach the airport somehow and enabled us to catch the flight. It was an amazing effort to make it happen. We feel extremely happy to recommend Balanta Imagine Safaris to anybody and especially to tourists from USA to use their five star services. Since the owners have strong US connections, they understand needs of US customers very well and cater to them with a smile. We have very high words of appreciation for their professionalism, sincerity, customer care, and above all humility. Given another chance to visit South Africa in future, we will certainly avail of their services again - we are sold. Thanks Loretta and Bruce for your great 'customer delight' attitude. Keep it up!
A great option for seeing the animals on your trip to Africa!
, Jul 2019
My sisters and I just took our first trip to Africa. We were very unsure of where we really wanted to visit. One of my sisters found Viator, while researching Kruger National Park. The prices at the park for a 3 day tour were very high! She noticed Viator was much less expensive for the same trip options. So we booked it, not sure what to expect. It was awesome!!! Our guide Bruce was phenomenal!!! He was very accommodating, made sure we knew what we should see/do inside the park. Even picked us up at 6am the last day, to make sure we got to see a few missed animals, before we left the park for our trip back to Johannesburg. We could not have asked for a better guide! I highly recommend Viator, but I even more so recommend Bruce. ;)