Make your way to St. Paul’s Chapel, where this tour begins with a guided visit of the church, which survived falling debris in the aftermath of the attacks on September 11th, 2001. Learn how the Episcopal church became a makeshift rescue center, and see mementos sent from around the world.
Continue to the 9/11 Memorial, where visitors may pay their respects to those that died in the World Trade Center. Follow the names of the nearly 3,000 victims, which are inscribed around the Reflecting Absence Memorial.
Following the 1.5-hour guided portion of the tour, the guide will provide you with timed entry tickets to the National 9/11 Museum (the timed entry helps minimize wait times). The guide can also share tips on exploring the best of the museum, so you don’t miss out on the things that interest you most. The last stop of the day is the One World Observatory, a panoramic observation deck between the 100th and 102nd floors of the One World Trade Center, with sweeping views across the New York City Skyline.
The tour will start at St. Paul's Chapel, the oldest public building in NYC still in continuous use. This church miraculously survived the falling building and debris from the 9/11 attacks despite it being only one block away. It became a makeshift rescue center during the aftermath and its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as a tribute. Next, hear the heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero.
Enter the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. See the Reflecting Absence Memorial, the largest man-made waterfall inside the 9/11 Memorial, symbolizing the vast void left by the tragedy. Learn how the names of the nearly 3,000 victims are placed around the waterfall next to their friends, family members, colleagues. See the new World Trade Center rise from the ground. At the conclusion of the tour, your guide will provide you with timed entry tickets to minimize wait times. First you will enter the Museum and then you will enter the Observatory.
9/11 Museum Entry
The museum entry time is approximately 12:00pm for the 10:30am tour, and 3:30pm for the 2:00pm tour, but can vary depending on availability. The guide will give you a preview of the museum and what to expect so you can optimize your time spend inside the museum and not miss seeing things important to you. The Museum visit will be unguided and to be enjoyed at your own pace. Inside, see artifacts from the events of 9/11 and hear recordings from people who were there that day.
One World Observatory
After the Museum visit, you will head inside One World Trade Center, named the Freedom Tower, to experience One World Observatory. This panoramic observation deck is a marvel of engineering and architecture. The program begins in the lobby with "Voices" -- a film dedicated to the men and women of the World Trade Towers. You will then take the "Sky Pod" elevator, which rises 1,250 feet in the air in under 60 seconds.
Immersive LED displays, interactive touch screen video, and dining options mean there's plenty to do, but the true draw is the view: hundreds of feet above the impressive New York Skyline stretching across all of Manhattan.
The observatory entry time is after your visit to the Museum and typically at 2:00pm for the 10:30am tour, and 5:30pm for the 2:00pm tour.