Cruise along the coast of the Dominican Republic to Catalina Island aboard the 'Paradise'. During this full-day tour led by PADI-certified divers, relax on Catalina Island's beaches and explore 'the Wall', the area's famous snorkeling site. Go ashore to enjoy an authentic Dominican lunch prepared beachside. Round-trip transportation from Punta Cana and Bavaro hotels is provided.
Cruise along the coast of the Dominican Republic to Catalina Island aboard 'Paradise'
Enjoy expert guidance PADI-certified diver guides
Relax, enjoy the beaches and explore 'the Wall', the island's famous snorkeling site
Go ashore to enjoy an authentic Dominican lunch prepared beachside
This is an excellent tour run by professional and very friendly people. I was to hospital in Punta Cana the day before our scheduled tour and it was as easy as a phone call to Chantelle to reschedule- she even went so far as to offer a refund if I was not well enough for the next tour. The customer experience surpassed my expectations.
The snorkeling time was great and they allowed the seasoned snorkelers a bit more freedom than is generally experienced on these tours. It was wonderful to be away from the novices kicking fins :. For the beginner they are in the water and keep a close watch at all times. The beach BBQ is excellent and interesting to see the traditional method of open fire cooking. There was plenty of beach and/or snorkel time allotted at the Island as well. This was a tour that did not feel rushed in the least and provided a wonderful relaxing and exciting excursion.
As a seasoned traveler I can say without hesitation this was one of the best water/snorkel excursions we have done and we've done maybe 15 in the Caribbean/Mexico.
Our trip was canceled the day before due to not enough people confirming the trip. The company claimed they had tried to contact me however, I had no missed calls from them only an email sent around 6pm the day before. Emailed to get a refund and have not heard from them 3 days later.
5 stars for Catalina Island - 0 stars for safety and logistics
- Island is amazing. Food was good. Snorkeling right on the beach was incredible saw an octopus.
- Snorkeling off the boat was good water and fish wise, but see below regarding water safety.
-On the way back, got dropped off at a Sunstop Gas Station. Guy in a red tank top that was just hanging out at the gas station called someone to pick us up, our driver left. Tank top guy told us 5 minutes and the security guard would let us know when it arrived. Fast forward one hour, guard changed shifts, new guard didn't know anything. Finally a van pulled up to take us to the hotel.
- Water off the boat was rough, but that is fine except they do not have snorkel vests the kind that are self inflated and deflated. So flotation is up to you.
- My wife an experienced snorkeler inhaled a lot of water. She called for help and was panicking. They threw a life vest about 30 feet from her. I got her to another one of their boats, but no one was ready or willing to get in the water to help. We have never been on a snorkeling excursion where there is not a member of the crew in the water for safety. They simply had no plan for lifesaving.
- The boat was quite full. 36 people not counting crew. Took 2 ferries to get us to the island and 3 to get back.
The island was great, but I would not feel safe using this company again due to the logistics and water safety issues.
Ok, so this trip is a mixed bag of stuff.....The hotel pickup wasn't fun they get us on this nice bus at 7:20 from Dreams and we go park and sit for thirty minutes then pick up others and the guy doesn't explain anything. we shave to switch buses at one place and then again so the trip takes 2 hours, and we are all in need of a Bio Break! Once we arrived we got together with a group and hit turned out to be a dive and snorkel trip, which I thought it was a sailing Catamaran to the island so a little bummed there.
We leave the marina for a 40 minute boat trip to the Island area to snorkel and dive, it was ok to swim around and look at the fish.
Then we went onto the beach area on the island to hang out eat and swim there. This was really fun, the beach there is amazing the water the beat in the area, fish around shaded large hut areas and decent food too. That was the highlight of the trip, the Catalina island beach is special! So we recommend the trip but I'd look close at all my options. This one is better if you dive.
If you want to sail to the island look elsewhere.
My family booked the VIP pckg with anticipation on the lobster meal. Unfortunately, when we were on the boat going to Catalina Island, we were informed that lobster will be substituted by snapper fish because the government prohibits the serving of lobster. That was a let down but we still enjoyed the meal fish, chicken, pork chops and veg and excursion. The crew were all nice and polite. The catamaran is clean. The beach is nice and clean.
This excursion could be better. The staff did not give any snorkeling instruction so it was figure it out on your own for those who had never snorkled before. We paid for lobster, only to find out when we got there that lobster was out of season. The food was OK.
TOUR OPERATOR FEEDBACK: Thank you for your feedback. Please note, all guests are provided with a safety briefing on the proper use of the snorkeling equipment prior to getting in the water. Additionally, we apologize about the lack of lobster. We are currently offering all guests the option to receive a refund for the meal portion or receive fish in place of the lobster.
Unfortunately, I woke up with a stomach issue the day of our snorkeling tour, but I ended calling Viator and spoke with Shantel hopefully I spelled her name right. She sincerely felt bad that I was sick and told me she would look into some options. She called back right away and told me she could get our driver to stop at the Pharmacy to pick up medicine or we could do a refund. I really didn't want to cancel so I went with the first option. Their customer service is superb, thank you for going out of the way so I wouldn't miss the snorkeling, which was a blast. We saw some really cool fish and the Catalina Island was beautiful, the local people are very nice a little pushy selling, but they're hustling and we had a great time!! Thanks Viator.