Travel through the Mayan jungle on this action-packed all-day guided tour. Hop on your own ATV (or ride along with a driver) and head to a cenote, an underwater pool, where you can take a refreshing dip. Then fly above the treetops on a ziplining course. A local Mayan lunch is included. Only those 18 years old and above are permitted to drive their own ATV.

Bring a towel and wear biodegradable sunblock and closed-toe shoes
Travel comfortably in an air-conditioned van
Purified bottled water is provided
Roundtrip transportation from your hotel is included

What's Included

Lunch
Air-conditioned vehicle
All necessary equipment for the activities
Round Transportation from your hotel or meeting point
Adminission to Ruta de los Cenotes park
Admission to Atv Road, Zipline Circuit and Cenote Swim
Bottled water

Gratuities
Locker 5 usd

Departure & Return

Departure Point

Possible departure locations

View departure locations

Please Note

If your hotel is not listed, means you need to go for a special meeting point, please let us know in which hotel are you gonna stay so a representative of our company can contact you to indicate the meeting point and pick up time. This service has two different schedules, the first one is for a morning tour and the pick up for Cancun is between 7:30 am to 8:30 am, for Playa del Carmen and Tulum is between 7:00 to 8:50 and the second is for a noon tour and the pick up for Cancun is between 11:30 am to 12:30 pm and for Playa and Tulum is between 11:00 am to 12:55 pm. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message.

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Near public transportation
Infants must sit on laps
Transportation is wheelchair accessible
Not recommended for travelers with back problems
Not recommended for pregnant travelers
Remember the weight limit is 250 pounds for ziplines and atv
Travelers should have a moderate physical fitness level
This tour/activity will have a maximum of 20 travelers

Operated by Top Travel Connection Tour Operator

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

about cancellations

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on face masks and attendee health during Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included?

A:The policies on face masks and attendee health are:

Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Temperature checks for travelers upon arrival

Q:What is the policy on sanitization during Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included?

A:The policies on sanitization are:

Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized

Q:What is the social distancing policy during Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included?

A:The policy on social distancing is:

Social distancing enforced throughout experience

Q:What measures are being taken to ensure staff health & safety during Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included?

A:The policies on staff health & safety are:

Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms

Traveler Photos

Reviews

4.0

1,180 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers

Showing 1-10 of 1,180 reviews

The whole adventure was...

Heather_T, May 2022

The whole adventure was exciting. The only issue was the brakes need to be checked on the ATV’s at least on #34.

Great Adventure

David_B, May 2022

Great experience great staff the food included was not that great had to purchase different food for the kids but over all great experience

Must Try!! Recommended

Wayne_B, May 2022

Never thought I would be jumping off a cliff into the Cenote… welp it happened. It was so fun! I would do this again for sure. ATV’s and Ziplining was also exciting.

All in all, good trip... few hic-ups

Sarah_L, May 2022

Loved the cenote, wish we had more time there. There were several quads that kept breaking down in our group. The zuplines, there were sending the next person before the 1st person had a chance to be unhook... could have been a bad situation. Several close calls

ATV ride was the best part

Dasia_H, May 2022

The excursion was really nice and a great experience. Didn’t give 5 stars because they constantly try to get you to spend more money! Which is really annoying after you already say no.

Let’s go again!

Brandon_Y, May 2022

Overall, great experience. Our tour guide was Andrés (he was great!). However, the pictures are PRICEY! Tips: -Bring water -Shades or glasses for ATV riding -Bring a Snack (long day) -Eat good before you go

Response from Host, May 2022

Hello Brandon! Thank you so much for your preference and trust. Your comments help us to improve our service. We are so glad for your tips to our next travelers, they will be greatful. We hope to see you again in the Mexican Caribbean!

Amazing experience

Sheridan_O, May 2022

it was such a wonderful experience my tour guide Henry was amazing and made the tour very very enjoyable and William who helped me throug the zip lines and encouraged me to continue on with them even though I have a extreme fear of heights was fantastic. The rest of the staff was amazing they did their absolute best to make sure everybody was comfortable and enjoying themselves. I will definitely be recommending this place to everyone.

Response from Host, May 2022

Hello Sherida! we appreciate your comments and preference. We are glad to know that you enjoyed each of the activities and our staff provided you with the best service to enjoy the extreme adventure with us. We look forward to see you again!

Sweat box in Cancun

Kevin_J, May 2022

The excursion itself was good. We really enjoyed the ATV and Cenote. Unfortunately the beginning of the trip was not good at all. We were placed in a vehicle without air conditioning and spent the first hour picking up people in extreme heat. We were then advised after picking up people that it was going to be a 45 minute trip which turned into two hours because of an accident. it was completely unacceptable that we would travel in an un-conditioned bus for so long without any hydration provided by the company. And they were fully aware of the fact that it was not air-conditioned when they sent the vehicle to pick us up. The driver advised us of that. We were definitely not happy with the transportation abs lack of compensation.

Response from Host, May 2022

Hello Kevin, thank you so much for letting us to know about the conditions of our van, we have a constantly maintenance system but we have passed the report to our maintenance departement. On the other hand We are sorry to hear that you were stuck in traffic due to the accident, this type of situation is not very common in the Riviera Maya, however, it is out of our control to predict accidents. We hope that in your next visit to the Mexican Caribbean don't have to go through a situation like the accident during the tour, thank you for your understanding, have a nice day.

Don’t waste your time and money

Conceited_X, May 2022

Let me say this , the excursion was fun. But these people are very unprofessional . The day before the excursion we received an email and WhatsApp confirmation with all the details that we will need to know for the trip . They also added the time and location with picture to let us know where the van will pick up . On the day of the excursion , we got an phone call from the office saying that they will pick us up at 8:45am (same information from WhatsApp/email) . At 7am , they call us back saying that the van already left us and how he waited 5 mins . I complain saying that he arrived two hours before the time he was suppose to actually arrive. She said that we can reschedule it for the next day but are flight was the next day. So then she told us to pay the taxi and then when we already they would pay us back but we had to make it there by 9:20am or it would be automatically be an no show (it is currently 8:10am at the point and when we finally caught a cab he said it would take at least an hour and a half to get there) Which was very upsetting to me because it was their fault not ours . What make it worst is that the taxi was very expensive it was $110 us but i am Canadian and the exchange rate up there is 8.95 percent . So in total it cost me 160$ to drive there. I sent them the receipt and they said it would take at least 8 business days not counting weekend . It already been past 8 days and when I tried to contact them They still have yet to reply back . They also took money out of my account not once , not twice , not three times but 4 times out of my account , yes they did return back the money but why are you taking out multiple transaction without my permission causing me to go into over draft and having to pay my bank Over draft fee more then one time . On top of all this none sense , when we got there they made us pay an tourist fee of 10us each and they didn’t even tell us this when booking the excursion and when they gave us all those multiple confirmation . Please note: every excursion in Mexico will Most likely ask you to pay a tourist fee from 10-35$ US but for selected individual bur when I originally asked they told me no. When you finally get to the excursion they will always try to upscale You and do a lot of talking in the beginning before you actually do anything . If you do want to upgrade your excursions , so the same thing just with an extended time it will cost you 30us each . Overall it was a decent experience only because of the environment of people that I was with and the tour guide was fun. I personally wouldn’t recommend booking with them , just book with your resort .

Response from Host, May 2022

Hello dear traveler, we are sorry you had to go through this situation, we would like to explain you about the situation occurring during your tour. Due to a human error, we confirmed a pickup time that was incorrect, upon seeing the situation, we gave you the options to not lose the tour that you had already paid for. That situation was not your fault, and the $110 USD was refunded to you, you may see it reflected within 3 to 5 business days in your bank account. Regarding the different additional charges made in the past, the Viator platform is the one who has your personal information to do so, we only provide the service as a tour operator. We recommend that you call the support service of the Viator platform to follow up on what happened. Again, we are sorry for the inconvenience and hope that on your next visit to the Mexican Caribbean you will enjoy the treasures it has to offer. Thank you for your understanding. Have a nice day.

1 traveler found this review helpful

!!!

Dantel_M, May 2022

This experience was Awesome! I only wish they would have given us the option of upgrading when booking instead of when we arrived! Its also important to note that although the lockers cost 5$ they ask for for 10$ and refund you $5 at the end of the day. Overall it was fun!

Response from Host, May 2022

Hi Dantel! We are pleased to hear that you had a great adventure with us! Thank you for your feedback, which helps us to continue providing the best service with the high quality our guests deserve. We hope to see you again soon.

They wanted me to bring more money ( cash)

Abby_J, May 2022

I booked a tour for one person... the day before they told me I nook a double ATV (which I didn't), they changed the meeting I didn't book for 11am, then I told to bring more cash. I do not recommend

Response from Host, May 2022

Hello Abby, we are pleased to read your review. At the moment of your booking we count with different options, The double ATV is to share your own vehicle with another person, but if you travel alone you have to book a single ATV. and the time of your pick up depends on the hotel that are you staying, at the same time that your tour is not private we have to organize the times with another travelers. Thank you for your understanding , have a nice day.

Best trip

Gisele_A, May 2022

The people working there are angels . Very nice and polite , I will surely go to Cancun again . Best trip ever

Response from Host, May 2022

Hello Gisele! Thank you so much for your 5-star review! We appreciate your support. We are so glad you had an amazing time with us. Hope to see you again next time you are visiting the Mexican Caribbean!

Cenote was amazing

Jasmine_H, May 2022

I loved the cenote. Water was amazing. The time was too short. I felt we should have had more time swimming than anything but other than that I liked it. Also Henry they tour guide was great.

Response from Host, May 2022

Hi Jasmin! Thank you for sharing with us your comments, they help us to know the opportunities to grow and give you the best service. On the other hand we are glad to know that you enjoyed the activities and you had a great time with us! Thank you so much for your preference and trust, we hope to see you again in the Mexican Caribbean!

Park excellent time, transportation not great

James_A, May 2022

Everything at the park was excellent. Cenote, zip line, ATV, and Miguel our guide was terrific. Down side... Transportation going (pick up) was 50 mins late and return transportation was way too long of a wait to leave. Once we finally left, we had to drop off an employee before dropping off guests at their hotels, an extra 25 minutes in the van. Total 1 hour, 45 min back. This is not a half day so keep this in mind; 8 am waiting to go to almost 4 pm back. But the experience at the park was very good.

Response from Host, May 2022

Hi James! We are glad you enjoyed this amazing tour, our first priority is that you had an amazing day and your feedback helps us to achieve a high quality service, we hope to see you again!

Great to see out side of Cancun but not to far away!

S_N, May 2022

Wow! Great trip. From the pickup, to being dropped off it was fun the driver let us play our own music and it really kinda helped each other to get to know one another in our group. The tequila tasting was fun with the Cenote was so refreshing and thrilling, after that the ziplining was fun, and the ATV ride was great also the ATVs were a little hot, and the breaks on the ATV were a little loose LOL like almost not there but fun. They had someone take our pictures and some areas so we would not have to worry about taking our phones and they knew how to take them to make them look great!

Response from Host, May 2022

Hello! Thank you so much for spending the time to leave us a review! We are committed to show the wonders of our country and we are glad you had an marvelous tour with us. We hope you can join us for another one of our tours soon.

Unforgettable experience

Evan_A, May 2022

Jorge and Aldo were great guides. Definitely test yourself and get the upgraded package. The tequila tasting and private cenote were a game changer.

Response from Host, May 2022

Hello Evan! Thank you so much for your comments. We are commited to give you an exciting and extreme experience and we are glad to know you enjoyed it! We hope we can see you back soon!

1 traveler found this review helpful

Great fun soured by inefficient transportation and constant upselling

Alex_L, May 2022

We took off one star for the transportation on the way to the excursion, and another for the travel experience on our way back. We were given conflicting information on where to get picked up, and after resolving that discrepancy over the phone, we were picked up 30 min after the time we were told. Then followed a long process of picking up others before we got on the road (we know it's normal to stop at other hotels, but we had to wait a long time at a Walmart for another group to get on). We didn't start heading toward the adventure area until ~1 hour after our designated pickup time. On the way back, there were some different people in our shuttle who needed to be dropped off at a very out of the way hotel, which added about 25 minutes to the drive (which should be less than an hour to the hotel zone). Overall it just felt like the transportation should be better organized to get people in the same area together more or less. When you get there they do try to up sell you on pretty much everything, which is expected up to a point but $70 for pictures is too steep. The activities themselves were very fun, though a little short. The included food was very tasty, but is just 2 small tacos and comes at the end (they give a menu of other food you can buy). After we were done eating, we had to wait ~45min before leaving. With the added drive time, we didn't get back until about 7-7.5 hours after we left (rather than the advertised 5 hours). All in all, a fun day, but the inefficient transportation and constant upselling sours the fun activities you do get to participate in.

1 traveler found this review helpful

Awesome Experience.

JulieAnn_S, May 2022

Had a great time with Aldi and Emiliano! Zip lines, atv ride and private denote. Great pictures, excellent tequila!!! Agave azul (smile). Beware of upsell!!!

Response from Host, May 2022

Hello Juliean! We appreciate all your comments and we are glad that this tour met your expectations, we are constantly working hard to give you the best memories in the Mexican Caribbean. We hope to see you soon in another adventure with us!

Great experience

Ralph_C, May 2022

Zipline was my favorite part. Over all I had an amazing experience. I will definitely come again and recommend it to friends and family. Andrew was a great host.

Response from Host, May 2022

Dear traveler, Thank you so much for acompaning us and to take time to write your experience! We are glad that you have a fascinating day in the Mexican Caribbean, with our unique tour. We hope to see you soon and live another incredible experience with us!

Rushed through the activities

Kirstie_B, May 2022

The activities were good but very rushed, the best part was the Tequila Tasting which was very informative. You are not allowed to take your phone on ziplining or ATV so do not have chance to take your own pictures. The company just charges you 20 dollars per picture for theirs. Such a rip off. Food was also mediocre

Response from Host, May 2022

Hello Kirstie, we are pleased to read about your experience. We understand about the disagreement to forbid the use of cell phones in the activities, we have had several accidents with our visitants in the past for using electronic devices during the activities. By not using them while performing the activities, we have reduced the accident rate. For us the most important thing will always be your safety and well being. In order to compensate for not being able to take pictures with your cell phones, we have set up a professional photography service, which is an extra service that is not mandatory to purchase. In addition thank you so much for your opinion about the food, we will pass your comment to our chef in order to improve the quality of the dishes. Thank you so much and have a nice day.

1 traveler found this review helpful

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Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included

From US$65.00

Select Date and Travelers

Overview

What's Included

Departure & Return

Departure Point

Please Note

What To Expect

Additional Info

Cancellation Policy

Traveler Photos

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