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This is a great place. You can truly spend all day here. There are a bunch of extra activities to purchase and do, dolphin swim, nurse shark swim, fish therapy, adreneline boat rides, snorkling, sea trek, snuba, etc. You arrive around 9am after the tour guide gives you a bunch of information about the park. You will not be able to use your sunscreen, but you can trade it in for individual packets of natural sunscreen and get your sunscreen back when you leave the park. We ended up buying a bug spray with SPF 15 in it from the gift shop. I think we paid 8 or so, not too bad. We started out floating/swimming in the underground river since someone had told us that the earlier you do it the less crowded it was. You get a locker to put your things in and they give you a huge bag iwth a lock, if you want it, to put things in that you want when you get out of the river on the other side of the park. You pick up a lifejacket and you can get fins if you want them. Personally, if you can swim there really is no need for fins plus it is a bit crowded.
They have two return times, 4:40 and 9:40, which was nice. The 9:40 one is after the show.
Overall, it was a great day and we are glad that we took the trip. The "tour" however, it a bit misleading so read the fine print. We paid $257us for 2 people for the basic package which included resort pick-up and drop-off , a "tour" and a map. The tour was really a verbal walk-through of the park map. This was helpful and appreciated - but it is not a tour. Since the normal admission for our trip was $99us per person, the extra $59us was a good value, however. We did not pay the extra $60us for the buffet lunch and instead had a wonderful lunch on the water overlooking the dolphin pens and the peninsula (#30 on the map). The total was $40us including 2 drinks and the tip.
Great place to spend the day. Needed more time to see all of the park, particularly if you attended the dinner show. The dinner show was good. We ate dinner at the show and the food was excellent. The Mexican lunch buffet was also good with a lot of food choices. We really enjoyed the underground river, hammocka, butterfly exhibit, and the Mayan and horse shows..