We decided to try this out thinking it was kind of quirky. We were worried about weather and travel plans etc. When we arrived at the office early we were greeted with smiling faces and specific instructions about what time we needed to be back for the paperwork and fitting for the helmets. They made sure we knew where we would be allowed to park and they were very reassuring about how much fun we will have on the tour.When we returned for the start of the tour Bear greeted us completely prepared with the paperwork to be signed and fitted us with the helmets. When the rest of the tour group arrived and all were fitted with the needed equipment Bear started the training about the operation of the Segway.The instructional methods used by Bear during this process was awesome. He continued to reassure each person as we went through the steps of mounting, dismounting, and operation.We left the office on the start of our tour and Bear was able to take pictures and videos of the ride along with being very informative about different attractions in the area. We observed interaction with residents of the area and Bear and it seemed they didn't mind us interrupting their solitude at all.The tour is definitely worth the money and time. We had an awesome time and learned some things about Sedona.Thank you for offering such an awesome experience and we look forward to doing it again.