Pouring rain and gale force winds prevented our cruise ship from making this port. Off-road Jeep adventures are inherently unsafe and dangerous in inclement weather. Nonetheless this vendor charged me $445 deposit and refused to cancel and refund even though the bad weather made this port unsafe. If the undisclosed material fact that this port is particularly impacted by fast changing bad weather and I would lose my $445 deposit if we couldn’t make the tour due to cancellation of the port by our cruise ship, rest assured we would never have booked this tour. Caveat emptor applies.Exercise extreme caution before making a booking as you will find little empathy by the vendor.
Hello and thank you for your review. I'm really sorry it had to come to this. This is why tour operators and travel agencies have a cancellation policy. There were 4 pax on your cruise that booked this tour and didn't make it because your captain skipped the port. So we had to do the tour with only 2 passengers and did not have any way of selling your seats on the tour because of the short notice. When something like this happens, you are covered with your travel insurance and should get your money back. I find it hard to believe that you are more qualified than me to decide if the tour is safe or not. Thank you.