Greetings to you from our travel desk. we are sorry to hear that you had a bad experience. On the other hand, we are unable to establish which tour you were on as you did not want to give us your name. All our guides are qualified registered tourist guides and have passed all governmental requirements exams to guide our guests. We found it very difficult to agree with you as on this tour lasting up to 8 hours that a top-notch guide will only talk for 10 minutes during an 8 to 9-hour trip. All our buses are equipped with trucking speed devices, harsh brakes, etc... we were unable to track any reckless driving on our tracking device systems. Our drivers are instructed to drive between 20 and 40 Km speed per hour on the curvy Chapman's Peak drive. Please be so kind to drop us an email at firstname.lastname@example.org so that we can get more information about your unhappiness . As it stands we don't know who you are, who was the guide, and who was the driver so we can take the necessary corrective actions. Thank you for sharing.