We went to the designated meeting place to start our tour, and found a dozen or more other people standing around with tickets for the tour in their hands also. No bus to be found. We looked a block down the street and saw a bus sitting there, and upon approaching the bus, we were told it was the bus for the tour. When I asked the tour guide why the bus wasn't at the designated meeting place, she said they did not have a parking spot there. Poor excuse. I'm don't know if anyone else has had this problem with finding the tour bus.
When you visit the various places listed on the tour - you just drive past all of them, except you do get off the bus to see the changing of the guard. When it was time for the canal/harbor cruise we had to wait in line with others that had purchased tickets for the gray line cruise. I was under the impression that we would have a boat waiting just for our group once the bus tour was done. The canal/harbor cruise did NOT go down Nyhavn canal. Very disappointed in this tour.