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We toured the city with Ali Asgar of Sougat Travels. Our family group of 12 (all over 60 years) had just completed a 15 day cruise which ended in Dubai. We only had 2 1/2 days in Dubai before flying home. I made on line arrangements in October 2019 and travelled in February 2020. I was able to connect via WhatsApp with Sougat Travels while cruising to confirm arrangements. They were prompt in their replies. The tour company, for a reasonable fee, transported all of us and our baggages to our hotel. We arranged to disembark together and two vans were waiting for us to drive us to our hotel. We checked in, left our baggages and proceeded with our city tour in one van. Our driver and guide, Ali, identified all the significant stops, stopping at the best photo stop for each. The architecture of buildings in Dubai are awesome. Our tickets to go up to Burj Khalifa were provided and we went up avoiding delay in line ups. Ali identified meeting time and place and was attentive to our needs. We even added Miracle Gardens to our itinerary late in the afternoon and Ali returned in the evening to pick us up to take us to our hotel.
This tour is in a rush. Even so, we still missed several stops that included in the itinerary. The driver was hard to understand English and wasn't very helpful about giving detail information of the tour.
The trip was rushed. In order to achieve the time frame given I had only 3 minutes at the top of Burj Khalifa. Also we were given not time to get any refreshment within 7 hours. However we were taken to an unscheduled shop. Where they attempted to sell us real gold wall hangings!
Dear Sir /Madam,
Greetings from Sougat Travel & Tourism.
Thank you for choosing our service, we truly value your feedback, we would like to express our sincere apologies that you have to rush to Burj Khalifa, we will take a note of your feedback we will make sure to extend the time.
Looking forward to serving you again.
Sougat Travel & Tourism