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I wish I could give 0 stars 0 really should be an option. Tour did not happen.
When I called the tour operator she didn't really even seem to know what tours they have where..,.took 10 minutes to get the response we must have never rec'd anything from Viator, no we won't be doing that tour'...Was offered one a week later, not exactly helpful when we're on a weekend trip....talked with Viator customer service and when they called the tour operator they were not given info and told that tour company was 'to busy' to talk to Viator. Viator says they have proof of confirmation from tour company of accepting tour, company says they never received the tour request and never sent confirmation....I'm just the customer stuck in between the two companies pointing at each other. Will not book a tour with this company again in any location.
This was a great hike to a very beautiful lake near Lake Tahoe. We also were shown a very cool cedar tree that hollow in the middle it was big enough for 4 or more people to stand inside and get our pictures taken! The guides Rick and Michelle were both very knowledgable and helpful. The only think I would have changed was the fact that about half of the hike did not have snow on the ground, so we had to put our snowshoes on and off a few times.
Terrible. Was not impressed at all. A waste of my money. We were told we could not wear life vests because it was the reserves. Kayaks and paddleboards are out there when we were snorkeling and a paddleboard ran right into my head. They all should be looking out for the people snorkeling not us worrying about where they are. I only saw two fish that were no bigger than minnows. What a joke. I have snorkeled many times in other states and have never ever experienced such a miserable adventure snorkeling.
The Snorkeling Tour was amazing! Our guides were fun and enjoyable. Plenty of time in the water. Perfect excursion!
The guides were very nice but that was about it. We snorkeled just off the beach and did not see anything but an orange fish the entire time. It was basically paying just to rent the gear. Definitely NOT a shark tour!
Very fun day, the guide was nice and helpful and stayed right by us the whole time.
Difficult communication at first, no one calls you back or even answers the phone, but the tour was fun and the guides were awesome!