National September 11 Memorial & Museum Tours

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The National September 11 Memorial & Museum in New York City stands as a place of remembrance and a somber tribute to those killed in the 9/11 terrorist attacks. Reopened 10 years after the 2001 attacks, the eight-acre (3.2-hectare) plaza—built on the World Trade Center site—features two massive square reflecting pools whose waterfalls cascade down into the footprints of the former Twin Towers. The surrounding plaza is a peaceful and moving green space, while the museum, located beneath the plaza, lends a deeper understanding to the impact of that day. You’ll undoubtedly leave with a heavy heart.
 
The Basics
The outdoor 9/11 Memorial is open daily and does not require tickets or reservations, while museum entry is ticketed and can be purchased up to six months in advance. At the memorial, visitors can walk the perimeter of the pools to read the names of the nearly 3,000 people killed on 9/11 at the World Trade Center, at the Pentagon, and in Shanksville, Pennsylvania, as well as those killed in the 1993 World Trade Center bombing, etched in bronze panels around the pools’ rims. At the museum, there are three sections: before September 11, the day of, and after. Inside the quiet halls, visitors can explore expressive artworks, walk down the very staircase used by workers to escape the buildings on 9/11, hear voicemail messages left by the victims to loved ones, enter a quiet space for reflection, and watch several videos including a time-lapse film of the transformation of the WTC site. Most weekdays, the museum holds live, 30-minute talks featuring survivor stories and personal tales of remembrance.

Things to Know Before You Go
  • Give yourself at least two hours at the memorial and museum to explore and reflect.
  • Hourlong staff-guided tours of the 9/11 Memorial & Museum can be bundled with museum admission. It’s best to arrive at least 15 minutes before your designated tour time.
  • Mobile apps and a museum audio guide can enhance a self-guided experience.
  • Some sections of the museum may not be appropriate for kids under the age of 10.
  • There is a café on the atrium terrace level.
  • The 9/11 Memorial & Museum is fully accessible.
 
How to Get There
As with much of New York City, the best way to get to the 9/11 Memorial & Museum is public transit or a taxi, as parking is extremely limited. The site is accessible by subway (A, C, E, J, R, Z, 1, 2, 3, 4, and 5 trains), bus (M5, M20, and M22), and PATH train. Once you arrive, memorial entrances are at the intersections of Liberty and West streets, and West and Fulton streets. The main museum entrance is at Fulton and Greenwich.
 
When to Get There
The museum is open from 9am to 8pm Sunday through Thursday and 9am to 9pm on Friday and Saturday. Last entry is two hours prior to closing. Weekday mornings and the cold winter months tend to be the least busy times to visit. Early birds will appreciate the early-access museum tour, a behind-the-scenes experience offered several times weekly before official opening hours. If you’re on a budget, the museum opens its doors to the public for free on Tuesdays from 5 to 8pm.
 
Finding a Personal Connection to the 9/11 Memorial & Museum
The National September 11 Memorial & Museum is an emotional experience for most visitors, but especially so for friends and families of victims, and for survivors of that day. Those with a personal connection to someone lost in the attacks can visit the 9/11 Memorial & Museum website and, on the Find a Name page, type in a name, flight number, or affiliation to learn where an individual’s name is etched around the north or south pool.
Location
Address: One Liberty Plaza, New York City, New York, USA
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Hours: Sun-Thu: 9am-8pm, last entry at 6pm. Fri & Sat: 9am-9pm, with last entry at 7pm
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Admission: $24
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75 Tours & Activities to Experience

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9/11 Memorial Museum Admission

Get admission to the 9/11 Memorial Museum in lower Manhattan, a center that documents the significance of the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Duration: 2 hours
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US$26,00
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  • Duration: 2 hours
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US$26,00

Viator VIP: Architecture of Memory 9/11 Memorial & Museum Tour

On this official tour of the 9/11 Memorial & Museum, you’ll learn about those who helped shape the present-day landmark and explore the legacy of the tragic attacks. In the morning, meet your guide between the memorial’s pools, and encounter the architecture and design of the World Trade Center. Then, priority access lets you skip the long museum lines and head inside, where you’ll discover more about the site’s history and its present-day incarnation. At the tour’s end, you can explore further at your own pace.
  • Duration: 1 hour 30 minutes
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US$99,00
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  • Duration: 1 hour 30 minutes
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US$99,00

Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial

See three iconic sites on this Viator Exclusive tour in New York City, available nowhere else. With a guide by your side, explore Wall Street and learn about the history of its financial institutions. Then walk over to the 9/11 Memorial to pay homage to the lives lost there in 2001. Finally, get access to the reserve line for the ferry to Liberty Island where you'll enjoy an audio tour of the Statue of Liberty and adjoining museum. This Viator Exclusive tour of Wall Street, the 9/11 Memorial and the Statue of Liberty is a great way to experience three not-to-miss sites in one day.
  • Duration: 4 hours 30 minutes
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US$59,00
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  • Duration: 4 hours 30 minutes
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US$59,00

Statue of Liberty and Ellis Island Tour Including Pedestal Access, Lower Manhattan Sightseeing and 9/11 Museum Entry

Experience three of NYC’s top sights, including the Statue of Liberty, Ellis Island and National September 11th Memorial & Museum, during this 8.5-hour trip. Maximize your time in the Big Apple with priority boarding for the ferry to the Statue of Liberty and then nearby Ellis Island. After exploring these two landmarks on your own, join a walking tour of downtown NYC with stops at Saint Paul’s Chapel, the National September 11th Memorial and skip-the-line access to the 9/11 Memorial Museum. An included guide will help put your trip into context.
  • Duration: 8 hours
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US$115,00
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  • Duration: 8 hours
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US$115,00

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

Follow your friendly and professional native New Yorker guide through this informative tour that showcases the beauty and the horror of the World Trade Center and 9/11. Your guide will share stories about the impact of this historic date. You'll visit the 9/11 Memorial, St Paul's Church and the Fireman's Memorial, as well as the New York Stock Exchange, Wall Street and more. Whether it's your first time in New York, or you're returning to the Big Apple, this unique tour experience is not to be missed.
  • Duration: 4 hours
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US$19,00
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  • Duration: 4 hours
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US$19,00

Statue of Liberty, Ellis Island and 9/11 Memorial Walking Tour with Optional Pedestal Upgrade

Visit New York City’s most iconic sites with a 5-hour, small-group walking tour to the Statue of Liberty, Ellis Island and the 9/11 Memorial. Board a ferry across New York Harbor as your guide shares stories about Lady Liberty’s remarkable construction, enjoy panoramic views from her viewing platform, then follow the footsteps of generations of immigrants that traveled to America through Ellis Island. Return to the city to experience the poignant National September 11 Memorial, a tribute to civilians, police, firefighters and military that died in the 2001 attacks.
  • Duration: 5 hours
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US$46,99
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  • Duration: 5 hours
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US$46,99

Official 9/11 Memorial Tour

Don't miss this 45-minute guided tour of the 9/11 Memorial, which takes you to where the Twin Towers once stood. A staff member from the 9/11 Memorial & Museum shares the events of September 11, 2001, another date that will live in infamy. Learn about the World Trade Center and the memorial’s design that was selected out of more than 5,200 entries from 63 countries. Walk around the reflecting pools, and leave with a renewed perspective of how the memorial was created with the site’s past and future in mind.
  • Duration: 45 minutes
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US$15,00
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  • Duration: 45 minutes
From
US$15,00

New York City Double Decker Bus and Statue of Liberty Walking Tour Combo

Take in New York City sights on a full-day trip that combines a private tour with independent time to explore. Visit the Statue of Liberty, Ellis Island, Battery Park, and the 9/11 Memorial with a personal walking tour guide who shares stories from New York's history and culture. See downtown New York City on your own with tickets for a hop-on, hop-off bus route that features double decker buses every 20 minutes.
  • Duration: 1 day
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US$99,99
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  • Duration: 1 day
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US$99,99

Official 9/11 Museum Early Access Behind The Scenes Tour

Avoid the heavy tourist crowds on a morning group tour of the 9/11 Memorial Museum. Your experience begins before the museum doors open to the public, which gives you a more intimate and immersive experience.  In addition to early admission, you also enjoy a 60-minute guided tour with opportunities to ask questions. Afterwards, explore the museum’s exhibits at your own pace.
  • Duration: 1 hour
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US$65,00
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  • Duration: 1 hour
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US$65,00

Statue of Liberty and 9/11 Memorial with World Trade Center Area Walking Tour

Check out the highlights of Lower Manhattan on this guided tour of the 9/11 memorial, World Trade Center and Statue of Liberty. Venture through the towering skyscrapers to St. Paul's Chapel and the Oculus, and get a taste of local entertainment at Brookfield Place. Add tickets to the 9/11 Museum or One World Observatory to the tour for an all-inclusive Manhattan experience. This is the perfect tour for families and first-time visitors who want to see it all!
  • Duration: 8 hours 30 minutes
From
US$69,00
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  • Duration: 8 hours 30 minutes
From
US$69,00

NYC Statue of Liberty Tour including Express Bus from Midtown with optional Pedestal Access

Take the Statue of Liberty Express bus from Midtown to Lower Manhattan on a 6-hour tour of the Statue of Liberty, Ellis Island, and Battery Park. Your guide shares the highlights and history of each site, and provides VIP access tickets to the ferry and a personalized tour of Lady Liberty and Ellis Island. Upgrade to include pedestal access at the Statue of Liberty.
  • Duration: 6 hours
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US$135,00
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  • Duration: 6 hours
From
US$135,00

911 Memorial and World Trade Center Walking Tour

See all the 9/11-related sits on this guided walking tour of lower Manhattan. Start in St. Paul's Chapel, the oldest church in New York City, a focal point for survivors of the terrorist attack, and then stroll around the cascading pools that is the memorial to 9/11. Learn about the building of the new World Trade Tower and then head to Brookfield Place, a bustling spot filled with lauded restaurants and shops.
  • Duration: 1 hour 30 minutes
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US$350,00
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  • Duration: 1 hour 30 minutes
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US$350,00

Private Lower Manhattan Financial District and 911 Memorial Walking Tour

Explore the world-famous concrete jungle of Lower Manhattan on a private, 3-hour walking tour of the Financial District. Learn how the area transformed from a 17th-century Dutch trading post into a world capital of commerce as you visit sites including Wall Street, the New York Stock Exchange, Trinity Church, and City Hall. Pay tribute to the fallen heroes of 9/11 at the former Twin Towers site with an optional visit to the 9/11 Memorial.
  • Duration: 2 hours 30 minutes
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US$225,00
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  • Duration: 2 hours 30 minutes
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US$225,00

Private New York City Historic Downtown and Wall Street Walking Tour Including 911 Memorial

See downtown Manhattan with ease and efficiency on a private walking tour that hits the area’s top landmarks, including Battery Park, Wall Street, Alexander Hamilton’s gravesite, and the 9/11 Memorial. The private tour ensures the full and undivided attention of your guide, whose presence allows you to absorb the sights without the stress of navigating on your own.
  • Duration: 4 hours
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US$280,00
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  • Duration: 4 hours
From
US$280,00

Private Tour of the Financial District and 9/11 Memorial

From historic landmarks to Wall Street and the former site of the Twin Towers, Lower Manhattan is home to some of New York City’s must-see destinations and landmarks, including the 9/11 memorial. Get a personal introduction to the city on a 4-hour, private walking tour for your group of up to 15 people.
  • Duration: 4 hours
From
US$210,00
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  • Duration: 4 hours
From
US$210,00

9/11 Memorial, Battery Park and Wall Street Walking Tour

See some of the city's most iconic landmarks on this walking tour that highlights 9/11 history, Battery Park and Wall Street. Follow your expert guide through the streets of Lower Manhattan, where you'll get an up close look at towering skyscrapers, the famous bull, and the newest 9/11 Memorial.
  • Duration: 3 hours
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US$34,00
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  • Duration: 3 hours
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US$34,00

Private Comprehensive World Trade Center and September 11 Memorial Tour

On this five-hour tour of the World Trade Center, National 9/11 Memorial and perimeter sights related to the events of September 11, 2001, you will receive a thorough and comprehensive tour and explanation from the event's of that day, through the development of the new World Trade Center and up until today.  Your guide will be a New Yorker who was in the city on 9/11 and can tell your first hand what that day and the following days were like for those living, working and going to school the city.  Every New Yorker has a story to tell. The tour will end with you having a better understanding of the events of 9/11, having been there, and a greater appreciation of the great Phoenix that has risen from the flames of that day.
  • Duration: 5 hours
From
US$299,00
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  • Duration: 5 hours
From
US$299,00

New York in One Day Guided Sightseeing Tour

Make the most of your time in the city that never sleeps with this 5-hour guided tour of NYC’s top attractions. Travel by both boat and bus as you swing by Wall Street, the 9/11 Memorial, South Street Seaport, Federal Hall and much more. You’ll then hop aboard a luxury boat for a sightseeing cruise past the Statue of Liberty and Ellis Island, complete with stunning views of the New York City skyline and Brooklyn Bridge. Finish your day exploring Central Park and landmarks like Lincoln Center.*boat cruise is not included during the off season Jan 1 - April 1
  • Duration: 5 hours
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US$89,99
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  • Duration: 5 hours
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US$89,99

SPECIAL OFFER

New York City Explorer Pass

Discover a selection of NYC’s top attractions -- many with skip-the-line privileges including the Empire State Building Observatory -- and activities for one low price with the New York City Explorer Pass. Pick among landmarks like Ellis Island, the Statue of Liberty, and activities like a Yankee Stadium Tour, and see the the city in comfort and convenience on a Hop On Hop Off tour, plus much more. 3-, 4-, 5-, 7- and 10-attraction pass options are available with immediate access right from your mobile device as well as special food and shopping discounts.
  • Duration: 365 days
From
US$69,00
US$89,00  US$20,00 savings
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  • Duration: 365 days
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US$69,00
US$89,00  US$20,00 savings

New York CityPASS

Get the New York CityPASS and enjoy great discounts and skip-the-line access at some of the Big Apple’s top attractions. Your CityPASS includes tickets valid for nine days from date of first use for NYC favorites like the Empire State Building, American Museum of Natural History, Metropolitan Museum of Art, Statue of Liberty, Guggenheim Museum, 9/11 Memorial and Museum and much more. Best of all, you get to bypass the long lines, giving you more time to spend exploring this city that never sleeps.
  • Duration: Flexible
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US$126,00
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  • Duration: Flexible
From
US$126,00

SPECIAL OFFER

New York City All Around Town Hop-on Hop-off Tour

A hop-on hop-off New York bus tour allows you to see the city at your own pace and provides easy transportation to top sights. Entertaining tour guides keep you informed when you’re on board, and you can hop off and on the distinctive double-decker tour buses when you wish to check out attractions like the Empire State Building and Rockefeller Center. There are several options and combos to choose from with access to the Uptown Loop, Downtown Loop, Brooklyn Loop and Night Tour, or upgrade to add attractions to your tour!
  • Duration: Flexible
From
US$29,00
US$59,00  US$30,00 savings
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  • Duration: Flexible
From
US$29,00
US$59,00  US$30,00 savings

Full-Day New York City Tour with Empire State Building Observatory and Statue of Liberty Admission

Maximize your sightseeing time in high-energy New York City with this 9-hour tour offering skip-the-line access to the city’s most iconic landmarks. This no-nonsense excursion lets you avoid the long wait at popular sights including the Statue of Liberty and Empire State Building. Best of all, your skip-the-line pass means you’ll have more time for an included bus tour as well as visits to Big Apple attractions like Times Square, St. Patrick’s Cathedral, lunch in Little Italy and a walking tour of Wall Street. A guide is also included.
  • Duration: 9 hours
From
US$169,00
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  • Duration: 9 hours
From
US$169,00

New York Pass with Fast Track Access

Simplify your trip to the Big Apple, save money, and gain fast track access to many attractions by purchasing The New York Pass. Choose between convenient 1-, 2-, 3-, 4-, 5-, 6-, and 7-day pass options, granting access to more than 90 top NYC attractions like the Whitney Museum, Empire State Building Observation Deck, 9/11 Memorial and Museum, and more. With special skip-the-line access at many sites, and unlimited entry at included attractions, the benefits add up fast.
  • Duration: Flexible
From
US$119,04
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  • Duration: Flexible
From
US$119,04

Full-Day Sightseeing Tour of New York City

Combine a sightseeing tour by bus with a scenic cruise on the Staten Island Ferry during this full-day tour of New York City. Go to top attractions such as Greenwich Village, Central Park, Times Square, the Empire State Building, the Brooklyn Bridge, and hop off the bus with your guide for short walks around sites such as the Rockefeller Center. Hear live commentary about the city's history from your guide, and travel in comfort in a climate-controlled bus as you take in the best of the Big Apple.
  • Duration: 5 hours 30 minutes
From
US$69,99
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  • Duration: 5 hours 30 minutes
From
US$69,99

Full-Day NYC Small-Group Tour

Experience the ultimate New York City tour on this guided, full-day outing. This comprehensive, one-of-a-kind, small-group experience is a walking, subway and ferry tour of the Big Apple. The authentic trip features famous landmark locations and sites, like Times Square, the Broadway Theater District, the Empire State Building, Grand Central Terminal, the Chrysler Building, the Brooklyn Bridge, the Statue of Liberty, and much more.  Approximately 5 miles of walking.  Please do not book this tour if you cannot walk 5 miles over 7 hours.
  • Duration: 7 hours
From
US$109,00
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  • Duration: 7 hours
From
US$109,00


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