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PHUKET: Rafting 5 km-Flying Fox 150 M.-Waterfall-Buddha Cave Temple-Lunch (RD)

star-2.5
|
Patong, Thailand
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icon9 hours  (Approx.)
Mobile ticket
iconOffered in: English

Overview


Reviews

2.5
star-2.5
3 Reviews
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1 star
Reviews by Viator travelers
star-1
Waste of Money
Givi G
, Nov 2019
This tour was an absolute waste. No part of this was fun-- starting with "rafting" in which the company hired tried to make us purchase a longer rafting trip for the same price as the tour itself. They claimed to take us on class 5 rapids when what we were rafting on barely qualified as class 3. The company itself was awful and unprofessional. Our "english speaking guide" said absolutely nothing the whole day and simply left in the middle of the tour and never returned, leaving a poor driver who didn't speak english to get control of a wide variety of people. Throughout the day, we spent more time in the car than outside. Each part of this tour was an absolute waste of time. The tour claims that it includes an entrance fee to Phang Ngo Bay, but we weren't even taken the bay, just taken around to cheap, small "adventures" in which each company tried to hustle for more money. I would say that we got what we paid for as this was relatively cheap, but this company is an absolute scam and I wouldn't even pay $1 for this experience. You're better off staying at home or paying more for a legitimate tour day.
icon Response from Host , Nov 2019
Thank you for your mention and auditor in this we will check our tour guide what happen nor mally we breif all staff to work under policy but this case what happening why situation is be come like this and also thank you once again we will improve our service as every business of tour every company tried to do best as best we can so, possible we would like to welcome you again for inspection (with special offer) after we investigation to our tour guide. With best regards, Operation Manager, Thailand Local tour
star-2
Three Reasons I will not recommend this package.
deedee623
, Nov 2019
Three Reasons why I am not satisfied with the local tour operator. 1) We booked our option of the package and when we arrived, the local ground operator lumped us with another group who had a different combination activities and told us we had to wait while they do the elephant rides and other activities before we went on our booking. Very unprofessional and this was never described in our itinerary that we had to wait for other group bookings with DIFFERENT activities. After I complained, they grudgingly took us on our activities without having to wait for the other group. 2) There was also a lack of explanation and briefing of our day. 3) We booked for river rafting but were not given any oars for this activity and told to just sit in the raft. The other local operators had oars for their groups and better condition life jackets and gears, The only upside is the river rafting guides were friendly.
icon Response from Host , Mar 2020
Thank you for your good comment to improve our service that some or our staff doing it behind and we will do more train it to getting better every day. With best regards, Operation team, Thailand local tour

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Product code: 124759P75

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