This experience only has a few reviews, but see what other travelers said about the provider.
It was best travel I have done! I was worried about there was no review. But I am glad I took this tour. Food they ordered for you were amazing. And our tour guide knew what he is doing so we never wait for the line. He knew all the spots and he has his own spots to look around Zhangjiajie! We had so much fun! And he took a lot of photos for us and he did really good. I am so happy I took this tour. I command this program so much! Fenghuang Old town was nice but next time I would rather spend more time at the Zhangjiajie!
Matthew was a PHE-NO-ME-NAL tour guide. He got us everywhere we wanted to go as smooth as possible given the huge crowds and was very nice and polite. His English is also great and is very easy going. I highly recommend him as a tour guide. I would say that there is a lot of hiking on this tour though and does not include the glass bridge which locals say is overrated. Still, a really great guide goes a long way to enjoying all this park has to offer....and you do need a guide to get around the buses that transport you around the park!!
If you don't mind risking your life, this is a good option for a transfer to the airport. The driver was very careless on the road - undertaking, overtaking, weaving through traffic at speed with a lot of horn-honking. He also took us on a route which was mostly on roads that are either under construction, being maintained or just awful, meaning it was a very bumpy ride. We know for sure there is another, much smoother route as we entered Wulingyuan via that other route. The driver also spent a lot of time on his phone whilst driving at speed which is highly unprofessional and put our lives in danger.
The perfect way to see all Zhangjiajie highlights! We loved Eric, he was very friendly and full of knowledge and stories. Transportation was easy to/from the airport to our hotel and the drivers were all very good. The company is very responsive when contacting with your hotel itinerary. Just don't use Google! Gmail doesn't work while in China.
The national park is absolutely gorgeous. There are plenty of places along the tour for water/snacks from locals. The first day was more walking/steps as you are up in the mountains. The second day with the path stream was very peaceful. Dress in layers too! Lunch was had at a local restaurant and our guide ordered based on our taste we love trying new foods. Hunan food is delicious and the wheat tea was a highlight brought some home!. This tour company is very organized and very professional. Highly recommend!
This is a MUST-SEE/MUST-DO tour! The glass bridge is breathtaking, literally and figuratively speaking. The tour guide was informative and spoke pretty decent English. Got my money's worth.
We could not have been happier with our Zhangjaijei experience. Our guide / interpreter Mathew was superior, and worked out our schedule to visit Tienmen mountain when the skies were clear and we were able to see all of the natural beauty. The sites were breathtaking and we would not have been able to navigate to and from the multiple spots on our own. If we had not had our excellent guide we would only have been able to see a small portion of the sites. HAVING OUR OWN PERSONAL GUIDE MADE THE TRIP 100 BETTER. Thank you Mathew and Viator for this once in a lifetime beautiful experience!
Rain or shine, Zhangjiajie offers spectacular scenery unmatched anywhere in the world! A bit of rain and clouds moving through the sandstone mountains on Tianzi Mountain brought the perfect bit of mystery to this mystical place. If you're an Avatar fan you'll feel like you stepped into the movie with a Chinese flare. My guide, appropriately names Joy was a true Joy to spend my time with exploring some of the most beautiful scenery on the planet!
First part of the tour, The Baofeng Lake was ok. But then we had to wait over an hour for our tour guide to issue the glass bridge tickets. Tour guide did not follow us to glass bridge walk, probably due to the rain. Van used less comfortable. Lunch was disappointed. All in all not worth the monsy.
Was a solo female traveler and felt this package was extremely reasonable especially compared to others listed to guarantee my safety and comfort. Call ahead to make sure the plans were squared away as I was arriving past midnight on day 1 of the listed trip and the agent, Venus, was more than helpful and truly speaks fantastic english. On multiple occasions she checked in with me to see how my trip was going and post-trip to make sure I arrived at my next destination. Prior to my trip, she informed me of what to expect arriving at the airport. Upon arrival, I greeted my tour guide, Mia and our driver, Mr. Mo. A pleasant surprise that Mia greeted me with a flower and bottle of water! She's an extraordinary tour guide especially for young, active types who want adventure, as she's loves adventure herself. Mia understands some nuances between Western and Eastern culture, for instance, seeking quiet peaceful spots in nature and brought me to some breathtaking scenes. She also did a great job tailoring our tour based on the best sights for the current weather situation ran into a lot of rain, but still had a great time. I'd highly recommend the gondola adventure and the elevator ride, probably my favorite 2 things. Hiring a guide is absolutely the way to see Zhangjiajie, you save so much time in navigating the park. Mia knew exactly where to go, what bus to get on, so we never wasted any time just figuring things out. If you ask, Mia is more than happy to share with you other parts of Zhangjiajiewe went to a local tea shop, the entertainment show I'd recommend, too, and had some street food! She never left my side during daylight hours, helped translate if I wanted to purchase something, always brought extra water for me, and even checked me in at the airport. Just go! :
Excellent, Venus one of best tour guide I had met, I travelled with viator many destination in Europe,south east , Egypt but Venus was excellent, tour organization very well and she gone out of way to make my family happy about tour .thanks Venus from me and my family
Our tour guide Matthew was Amazing ! he was so helpful and knowledgeable about all things Zhangjiajie. He even when out of his way to give the best advice about other parts of China!. it is highly recommended to get a tour guide if you are traveling to these parts of china as you really must know how and where to go
I highly recommend this trip tour as they are professional. They meet all the schedules that have been set. Tour Guide is good, lots to tell about zhangjiajie and good english. I am satisfied with this trip. This is an unforgettable memory in Zhangjiajie. Thank's Venus and Eric.
Good tour , the guide was good and very helpful. but we spent a lot of time at the tea tasting shop in the evening .
Could be shorter at the tea house
We have an amazing experience at Zhangjiajie Glass bridge and Baofeng Lake. Amy was a great guide and was very knowledgeable. As a local she was able to introduce us to history, culture and local cuisine. Glass Bridge was very crowded, and tips that we received from Amy, such as going to the other side of the bridge first - as many people don't go all the way across. Then we had an option to take a boat to the lake or walk down 1600 steps. Of course we choose steps - it was best decision ever - very beautiful scenery. We had an opportunity to slide down, to zip-line, to walk along the river, to climb up to the cave and finally reached our destination - Baofeng Lake. The boat trip was an adventure itself.
Highly recommend this activity in Zhangjiajie if you have very limited time and need a local guide who will help with everything.