RAINBOW BRIDGE etc REVIEW FOR THIS DISHONEST COMPANY
Airplane Tour of Rainbow Bridge, Lake Powell and Glen Canyon Dam | may 2019
I booked this particular tour months ago so that I enjoy what I had read about this possibly great area..
I arrived at the airport on 5/2/19 a couple of hours before my 2 PM departure,and the service clerk informed that they changed my tour for 1:15, which I didn't mind. This new booking was with a German group and the language was in German a language I don't understand. 13 members of the tour, all part of the German Group, were assigned to sit in windows, while I was put in an aisle. When I complained about this, the clerk's pearl of wisdom reply was that the company doesn't guarantee window seats.
WHY SHOULD I TAKE A TOUR THEN IF I AM UNABLE TO SEE WHAT I PAID FOR?
SHOULD I HAVE TAKEN CLASSES IN GERMAN SO THAT UNDERSTAND WHAT I PAID FOR?
Needless to say this unfortunate event, maybe not the fault of the company, but for sure the royal mistake of the people who represent them, ruined my vacation. I am pursuing this matter legally since it was discrimination towards an American Citizen, discrimination towards a Senior Citizen, verbal abuse by uneducated personnel.
MY ADVISE TO ALL YOU READERS IS TO BOOK WITH ANOTHER COMPANY.
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