Absolutely incredible trip! The highlight of my trip to Patagonia. Every staff member along the way was kind and just fantastic. The bus pick up came a bit late, but they had called my hotel ahead of time to alert me. The scenery was indescribable. I wish we could have spent more time on the walkway but agreed with the design of the tour to have more time on the actual glacier. The chocolate and whiskey at the end of the trip was a very nice touch. The hike does not require you to be in shape, although it does help as the climb can be steep at times. However, the crampons make the climb almost effortless. I read a review that said stop reading and reserve this tour. I listened, and I again pass that on to you!