Esta experiencia tiene pocas opiniones, pero puede ver lo que han dicho otros viajeros acerca del proveedor.
My family and I all had a very special experience on this tour. The cenotes are a wonder, and a delight for the senses. The horse-cart ride was so fun, too! My greatest memory of all is of seeing the small towns on the way, which are a world apart and truly enlightening.
Tour goes to the Cenotes of Santa Barbara, about an hour drive from Mérida. Van picked us up right on time at 9am at our AirBnB and already contained four other tourists, a driver and a very knowledgeable guide who spoke excellent English. A horse-drawn tram took us to the three cenotes where we swam for about 40 minutes in each. We went on a Monday so the cenotes always clean and beautifulwere not crowded. Afterwards we had a leasurely and tasty lunch at the restaurantincluded In our Viator tariff. The changing rooms and toilets were modern and clean. We were very happy with this excursion and glad we did not rent a car and try to find it on our own. Highly recommended.
We enjoyed this Viator excursion arranged through Mayaland Tours. The Dzibilchaltun site is very interesting with its raised roadway sacbe, Temple of the 7 Dolls, pyramids, ruins of houses etc. Good signage provided by the federal Institute of Anthropology and History. The cenote there is beautiful with its crystal clear water and water lilies. Some of our group went swimming there. We would like to have spent more time at this site. But we were driven to Progresso where we sat on the beach for several hours and were able to order food from a restaurant across the street. We would have been happy to spend less time at Progresso.
The keynotes were very nice, however, it isn't what is advertised or listed here. We only visited three cenotes and they weren't the ones listed here. We had to wait for longer than wanted in the hotel because they were running late. We also didn't see any Mayan village along the way.
They picked us up and took us to a place called Santa Barbara, Cenotes and Restaurant. There we took a carriage pulled by horses where the 1st cenote is, after that you are on your own the tour guide waited at the lobby/restaurant. To get to the other two cenotes, you walk an ok walking distance.
Again, the cenotes they had were beautiful it just wasn't what we expected or what is advertised in here.
I liked the experience in general but I can't get out of my head that something was missing.
If I could rate this a zero I would. First, they were a half an hour late picking us up. The guide was supposed to be able to speak English, not really. Maybe a few words. Could not understand full sentences of what he was saying. Took an hour detour to some store not on the agenda so people could buy shirts? Finally got to the destination and he did not guide us, we had to just explore on our own since we could not understand him. When we wanted to go to the museum, we had to go search for the guide so he could pay the 50 cent entrance fee. We should have just paid it ourselves and saved the search. Then he had us all gather in a group. He spoke Spanish the whole time and seemed to make jokes at our expense, then everyone laughed at us. No idea what he said. Then we followed the group to horse drawn carriages, the driver spoke absolutely no English. We were put in the back of the carriage with another person sitting in front of us with the driver so we pretty much could not see anything. Once that was done, we wandered around the town square for about an hour until we were called back to the bus. We ended up leaving Izamal and hour early. So, cut off an hour and a half start late, end early and then and hour detour. It was horrible and scary.
The tour started spending a lot of time driving to a Mirador, but only to get us into the shop there. This ment less time at Uxmal but also that we did not have time to go to the Choco Store Museum even though the Admission fee was included in the trip. The guide spoke much more spanish than english - it was a bi-lingual tour. The lunch however was great. I have asked for a refund at least for the admission fee at the Choco Museum but don't know if we will get it. Of course this is decided by the local tour operator and not Viator.