Saliendo desde el centro de Montreal todas las mañanas, viaje en un lujoso autocar a la ciudad de Quebec y disfrute de un histórico crucero guiado de 1 hora y media por el río St. Lawrence. A bordo del AML Louis Jolliet, crucero desde el Viejo Quebec a las Cataratas de Montmorency, pasando por la Isla de Orleans, y disfrute de una vista impresionante del Château Frontenac. Regreso a Montreal al final del día.
I have several complaints about this which is the first visitor tour I was unhappy with.
First the information in the website was confusing and when I called viator for help it was confusing to the person who helped me (who was extremely nice) as well. It turned out she gave me incorrect information.
Second, my pickup point was change the day before the tour. Should have been given more notice for this although it was not a problem
Third, the guide on the bus was not helpful at all and didn’t know anything about the package tour saying we had to talk to aml when we arrived and his job was just to transport us.
Fourth, the driver was awful. He drovebincredibly slow and kept swerving and veering to the side of the road. It took over 3.5 hours to get from Montreal to Quebec, taking time away from our time. We were told we would arrive be at 10 and we didn’t arrive until 11.
Upon arriving we had to book our cruise and although we were the first ones off the bus we were told that the cruise at 2 that we wanted was all booked because they only had the smaller boat that day. So we only had the 1130 available to us. The cruise itself was very enjoyable. Excellent. I would defer motley recommmend this portion of the tour.
Lastly, when I called for information about his tour I was told it included the hop on hop off bus. Upon arriving in Quebec I was told what I purchased did not include it and it was an additional $20. This is definitely not what I was told when I called viator.
Overall I was unhappy with this and believe I should receive some period of my fee refunded or a credit towards future viator tours. I have used your tours many times around the world and have always been very happy with them. This is not the case we this this tour.
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