It may just be that we are used to american tours when everything is pre arranged but this didn't exactly meet my expectation. Essentially, we paid for someone to drive us around. What we had to do to get to Fussen also wasn't very clear and finally, and I don't if it is the guide's fault or Viator but there was no place to sign up kids under 16 so we only got tickets for the adults which created quite a stir when we got there with our teenager. The location were great I would choose a different way to tour them if I were to do it again. They did get us tickets and got around the long lines at Neuschwanstein, thumbs up for that.