Every thing was well organized, the transfer was with public bus. Only 35 minutes inside tge castle, no chance to stay longer and watch all the wonderful things. But this is not a fault of viator or the tourguide. She did a very good job, could explain a lot, was nice to listen to her. She talked English and German, very important for our mixed group. Neuschwanstein is worth to visit, I recommend the morning tour, after lunch it was getting crowded. If possible, stay some more hours, and enjoy this beautiful castle !