Wow! Cross Over Tours was fantastic. This day tour was totally personalized. The guide, Juan Carlos, met us at our hotel the previous evening and told us what time to be ready, what to pack, what to wear and what to expect. We were picked up at 3 am in the morning at our hotel. After a 2 hour drive to the train station, we were given first class tickets for the train included in the cost. The first class train ride included drinks and snacks. Rolling cart similar to on a plane. Another hour to Machu Pichu city and then a short bus ride to Machu Pichu also included in the cost. We first walked up Huayna Pichu about 2 hours, then walked down to the Grand Cave, and then back up to meet the trail to go down to Machu Pichu. We did Huaynu Pichu first so that we were done before it got hot. We then toured Machu Pichu.
We highly recommend this tour, this tour company and specifically our guide, Juan Carlos. He is passionate about Peru, is very knowledgeable, extremely helpful and knows how to motivate you to complete the trek. Friendly, sense of humor and just a nice guy. We truly enjoyed this experience.