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After traveling for about 24 hours it was very much appreciated to have a flawless airport transfer. The pre-tour arrangements specified the airport exit door where I would make contact with the company representative. It was just a short wait of about 5 minutes for the vehicle to arrive. The vehicle was a very clean modern sedan. The driver knew exactly which hotel to take me to. The ride was smooth and uneventful. While not inexpensive, I highly recommend this service.
It took us approx 1.5 hours to get through immigration and security at Bangkok airport and thankfully our driver was still waiting for us when we got out. The car was clean and tidy and the driver friendly
The company rep was waiting at efficient, the specified gate as noted in the email they sent me , the driver was waiting and was very efficient and the drive into the hotel took about 30 minutes. Its an excellent service and I would book it again.
Went to meeting point after landing at airport but no sign of driver. Waited 45mins and checked around. We then phone which was expensive only to be told to carry on waiting. We waited another 15mins and rang again. We were told there was no record of our booking, we asked who we were speaking to and when she told us we read out a confirmation email that we had recieved from her. She then arranged for someone to come to us within 10mins and a rep arrived with a board with a different name on it. Clearly something was wrong. The car arrived and we hadn’t to tell him where to take us when he should have already known. Time wasted and a stressful start to our holiday. Would not book again.
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