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Pienso que falta información. Considero importante dar algunas indicaciones de seguridad, el bote no dispone de asideros de modo que las personas con temor al movimiento del agua, no tienen a donde asegurarse. No se entregaron chalecos salvavidas. El tiempo que dispone para estar en isla mujeres es muy poco.
Fun, friendly staff. I am an experienced snorkler in several areas of the Caribbean and the water was extremely choppy. Be prepared for the Cancun waters. It is doable, but challenging. Lots of waves and water kept getting in my mouth piece. One of the staff members personally escorted my 6 yr old. She held on to a life preserver and he pulled her the entire time! I did not request this. This was so nice. Otherwise, she would not have been able to snorkel. The family enjoyed holding the nurse shark, no teeth. The restaurant where lunch is provided, and all of the tour boats take you to the same restaurant, is just OK food. The service is good though. Afterward, you sail to the city to tour or relax on the beach. We just relaxed on the beach. The waves are calm, not like Cancun waves. Wish we could've stayed there longer. Afterward, the spinnaker was fun. The staff definitely made the trip and the music was fun. Don't sit by the speaker if you don't want loud music. The crew also includes a photographer so we got a good picture. Please don't forget to tip the crew, at least a few dollars per crew person.
In general the crew service was excellent except one guide that offered me a golf car for 30 USD to drive around the island, but he did not tell me that island is so large that you do not have enough time to visit it also he omitted information about the existence of taxis in the island , which are cheaper and faster than the golf car however time to activities was very tight. For example, after the snorkel activities, the boat stopped at North side of Isla Mujeres this part is really ugly and I do not advise to go there, just for an hour and half. Therefore you can do two things either wait in a crowded and third world ugly beach or rent a golf car very expensive to go to the south part which is very nice, however to do this well you need at least two hours. Then, the boat stopped at some decent beach to have lunch in all inclusive buffet. The problem is that in this buffet you can eat medium quality international food and have to make a 20 minutes line to get food, so if you want to repeat food, you will lose the boat because they give you only one hour to have lunch and you do not have any time to digest your lunch and hang out at the beach which is one hundred times better than the ugly north side. So my advise to the tour guides is to spend more time at the restaurant beach and avoid to stop in the ugly north side.
I enjoyed the trip to Isla Mujeres although it wasn't the best out of my day trips. The most exciting thing on the trip was holding a nurse shark over on the island. Snorkelling in the sea above the underwater museum was pointless really as you couldn't see a thing. Not the best of tours in my opinion.