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Beautiful part of Italy was seen with a beautiful one hour long ferry ride along the NW coast of Italy.The tour guides seemed to be poorly organized and confused re train schedules etc .They did not give you the feeling they were in control .Many people on this tour were upset..Tour group seemed too large to handle If I recall there were 68 people .The bus driver was not pleasant.
This was absolutely the worse tour that I have taken through Viator. First it was subcontracted to an outfit named MYTOUR, and there was 70 people on the tour! We were herded like a group of cattleand there was absolutey no orientation or comments about any of the towns we visited! They basically just drop us off a a meeting point and told us when to return. Then when we returned to La Spezia on the train, they had no idea where the bus was and we had to walk 2 miles from the train station to reach it. Finally, when we got back to Florence, we had to wait forever for a taxi in the middle of the nightand they seemed to be clueless on how to even contact one! I would not recommend this tour to anyone.
Out of all ours tours this was one of the most disorganized tour we have ever been on. They tell you to go with one person and then we all somehow ended up with another cause they went off way ahead and did not wait for everyone in their group to disembark the train or boat. Then to spend about 40-50 mins per towns and then one guide could barely understand English, but she was very patient and sweet to no fault of hers as where our tour guide went. I would definitely do this tour on our own, no information on each island. Then after the tour we had to walk about 10-15 mins to our bus. Would not being doing this tour again. A lot of the the people in and around our group was disappointed on how this tour was organized.
Not guided whatsoever, out "guide" Giuseppe did not communicate well at all - could speak english but did not understand basic questions such as "When are we leaving?" Very unorganized. They lost people on the tour - literally left them behind and our bus went back to florence. No info given at all on what towns we would visit, or why certain ones were selected. Did not get an itinerary or any info at all. Seemed very chaotic and planned on the fly. When we finally did get on a boat to travel, it was absolutely packed (300+) people and no seats - however, of course, all of the "guides" on our tour sat. Very rude when asked as to why they did not have things planned out in advance. Also we spent more time waiting on the bus and at trainstations than we did in some of the towns. Cinque Terre is absolutely beautiful, but this is awful, so avoid spending the money and have a nice seaside lunch instead! Easy to get there with the train to la spezia from florence and take local trains from there. Avoid if possible, and just take the train yourself. I would say this tour was a waste of our money and others agreed, everyone on our bus was frustrated with the lack of communication from our "guide" and the amount of time we spent waiting on trains from town to town.
We were very much looking forward to this trip! We got off to a very rocky start by departing late and missing our first train. Our guide ,Natalia, was very dis-organized and acted as though this was her first tour to Cinque Terre. The trains were very crowded and many people had to stand as well as the whole getting on and getting off was very confusing and frustrating. In fairness to Natalia she was very pleasant and did get things in better order by the end of the day. She also helped us get a taxi back to our hotel after the bus dropped us off. The first two stops were at town center very small and incredibly crowded and congested. The last two stops at Monterosso and Portovenere were very beautiful and enjoyable. We loved the boat rides!
If you are thinking about this tour, I would ask who the tour guide is. Lucca I believe that was the gentlemen we were given was a nightmare. He did not really speak English, nor was he really friendly. We paid to see several cities and ended up missing out on a few sites. When we asked him questions, he was rude and did not really provide information. I would not recommend wasting your money on this tour and this company.
The trip was very good. It is a long day but worth it. It was a hot day and the bus trip was comfortable but it is a bit more of a difficult trip on the train. Our tour guide was very professional, but the only negative is that I feel she could have been more informative on the bus trip as well as in the small towns. She was very good at looking out for all of the tourists in our group to make sure no one was ever left behind. We were basically on our own to explore, We did enjoy the trip and would recommend it, if you have the time. . It was a wonderful day seeing all these little towns and also the larger town of Porto Venere. We also had a very nice lunch in Monterosso. Our guide also made sure everyone was able to find a taxi back to their hotel when the trip was over. She went out of her way for us. Viator is an excellent tour company.