The Castle Cruiser: el único viaje local de Dunedin al castillo de Larnach

Castle Cruiser is owned and operated by one guy, Mark. His coach seats about 12 people and the seats are comfortable. However, the conversation was uncomfortable. The guide is knowledgeable, but he is egocentric. He thinks his country is the only country worth its salt. If you want to be the butt of jokes and have your country disrespected the entire time and if you like off color jokes, then this tour is for you. I cannot recommend it to anybody. He even bragged that his first review was one star. Well, you asked for it, you got it Mark. Now for Larnach Castle...Do not miss this. Just take a different tour with a different company. The castle is rich in history. It is beautifully furnished with period furnishing. The woodwork and the glass work are stunning. I think Larnach Castle should reconsider allowing Mark to be their vendor/representative.

Ticket showed 9.30 am pickup. Rang when did not arrive and were advised pick up was 10.30 not what was on ticket. When Mark did arrive no apology just laughed it off. Began by saying the tour would not be politically correct and then slated all his passengers especially those from Australia, England and USA. The first couple of times may have been funny but to treat your customers so disrespectfully over the whole day is unacceptable. While quite knowledgeable on the subject matter Mark never stopped talking long enough to let you enjoy what you were seeing. After numerous poor jokes that nobody laughed at it became cringeworthy but he kept boring us anyway. Two guests left mid tour and caught a taxi back to our ship and the rest of us discussed amongst ourselves his pompous attitude. The tour was scheduled for 4 hours as per the advert on his website and the Viator booking site. After picking us up an hour later than the time shown on our ticket the tour then went for 5.5 hours leaving us no time to do anything else we had wanted to do in Dunedin. Badly organised, awful presentation and we didn’t pay to be denigrated all afternoon. Don’t waste your money here as there are far better operators everywhere. Mark you could do well to treat yourself to a tour with some of your competitors to see how to do this properly.