Disfrute de un traslado cómodo y sin complicaciones desde el Aeropuerto Internacional de Ciudad de México a su hotel en el centro de la capital con este traslado privado. A su llegada, no tiene más que pasar la aduana, reunirse con el conductor profesional en la zona de llegadas. Se le prestará la ayuda que necesite con su equipaje y subirá a bordo de un cómodo vehículo privado. Después, póngase cómodo y descanse las piernas mientras viaja directamente a su hotel.
The young woman who met us at the airport was on time--right there as we came from the luggage pick-up. She stayed with us until the car and driver arrived. She was wonderful and very reassuring. The car and driver arrived 1/2 hour later. We watched as taxi dispatchers sent out people one after another. There was a sign that the taxis that they allowed into the airport was safe. In addition, we were told that there would be 2 bottles of water waiting for us in the car. But it wasn't until we were driving awhile that I realized I was thirsty and asked the driver for a bottle of water which was in the front of the car. 'Oh yes", he said, "They are for you."
We were left stranded at the airport by this transfer company. We were told to look for someone holding a sign with our name on it. No one was there so we waited for over an hour. Luckily we had a phone with international service, so we called. I spoke to someone at the agency who told me they did not have our information but that they would get someone to pick us up in an hour. We waited for over another hour and no one came. We ultimately called our hotel and they offered to have their driver pick us up and take us to the hotel. We never received a phone call or explanation on why we were not picked from the airport.
This was the worst transfer I have ever booked. My plane was delayed and wen I arrived no-one was waiting for me. Other companies have your flight information and follow the status of your flight. Being stuck on the tarmac in the plane there is no way I could call and notify the company of my late arrival. When I finally arrived they said I would have to wait an hour for pick up. I took a cab should have done that to begin with.