Pase cinco días explorando los mejores parques nacionales del oeste (Bryce, Zion, Grand Canyon, Antelope y Horseshoe Bend) en este recorrido integral. Planear una excursión de varios días como esta sería mucho trabajo; Reserva este tour cuida todos los detalles para ti. Relájese a bordo de un lujoso autobús con aire acondicionado mientras viaja entre los lugares de interés; No es necesario reservar un coche de alquiler o centrarse en las direcciones. Mientras explora cada sitio, escuche los comentarios guiados sobre la historia, la flora y la fauna del área en inglés y chino.
Cuatro noches de alojamiento en hoteles.
Todo el transporte proporcionado en un autocar de lujo.
Bryce, Zion, Grand Canyon, Antelope, Horseshoe Bend Tour
, jun 2019
I would have rated this much higher except our encounter/experience with your tour operator is absolutely disappointing!
1. The tour guide slept during the bus rides. At one point the driver had to wake him up because we were near one of the destinations;
2. The most bizarre experience was on our final bus ride back home. The bus driver (this time there was not tour guide on our bus) smelled some Chinese medicine ointment and demanded the "culprit" to admit wrongdoing. When no one admitted to the "sin" he got so agitated that he pulled the bus to the side and stopped the bus, on the freeway! Then he went on and demanded to know who used the ointment. When after maybe 10 minutes being agitated and speaking at the top of his voice in Mandarin, we finally moved on. This is very dangerous behavior and is not a very good reflection on the "hospitality" industry.
We decided to use Viator thinking we will have a better chance of getting a better service not realizing we will end up joining a tour operator as bad as we have just experienced.
On the positive side, the places we visited are totally awesome and we would definitely want to revisit them in the future, just we may just go on our own because this trip was not the greatest experience because of the behavior of the tour operator personnel.
We are very sorry about the experience and shock to know about this situation. We are very unclear on what exactly happened on the bus which made the driver not happy.
As far as we know the drivers are certified tour coach drivers with an appropriate license and they are very well aware of city regulations and driving rules and they will make sure they are stopping at a place which is allowed to stop. But we will definitely investigate the matter further with the driver to know the exact location they stopped and the reason to be agitated. We hope everything else like hotels, attractions planned were as per your expectations.
We request you to please reach out to us on the booking system for further detailed clarification. Which will also help us to further investigate the matter with the driver as this is pretty unusual. We are sorry for the inconvenience.
Garantizamos el precio más bajo en las más de 200 000 experiencias que vendemos. Si encuentra el mismo producto a un precio inferior en los tres días posteriores a la reserva o durante la estancia, le reembolsaremos la diferencia.
Es fácil hacerlo
Recopila la información
Adjunta el número de tu reserva de Viator o el número de referencia del itinerario y el documento de prueba del precio más bajo que has encontrado.