Tour al Gran Palacio Real y al Templo del Buda de Esmeralda (Únete al tour)

Esta fue una gira increíble. Boe (nuestro guía turístico) fue muy amable y profesional. Él fue muy paciente con nosotros cuando nos olvidamos de seguir el código de vestimenta del palacio y nos encontró vestimenta aprobada.

I made a booking on August 5th for a tour on the 7th. After several calls with GlobalTix, they told me that the tour couldn't be done on the 7th and they moved it to the 8th. The next day they cancelled a second time and moved the tour to the 9th. After my parents missed the morning tour cause of traffic, I spoke to someone from GlobalTix (I think) and after 2 hours of a painful back and forth, they confirmed that my parents could join the afternoon tour instead. Once my parents make the trek to the pick up location at 11:00 am, they send me an email at 11:30 am stating that they can't include my parents in the afternoon tour after all, contrary to what was confirmed 2 hours prior. I tried to get a refund but they were absolutely unhelpful. After GlobalTix emailed me saying they've cancelled the tour, my parents are picked up at the pick-up location anyway. This has been the most frustrating experience and I wish I could make it all go away and just get a refund. Viator and the tour operator they enable, essentially are stealing from people cause they offer no confidence that a tour that's paid for will actually happen on the date its supposed to and they won't refund you either. To recap, they changed my date three times, the pick up locations are actually very limited, the customer care was appalling and there's no way to no who you are actually talking to, you need be able to speak Thai to be understood. Overall, a NIGHTMARE! You're writing off your money and piece of mind with this!