The plane was late, the bags were late, but Marcel was there for us when we exited the terminal . We were starving when we arrived, and staying in an in-town condo, there was nothing to eat. He generously stopped at a convenience store just out of the airport to let us grab a bunch of quick foods to take along. AS we were just reuniting our family from 4 different directions, the stop was appreciated. He was very nice and of course he was great with the bags