Visite la fortaleza de Terezin y conozca la fascinante historia de este lugar de interés en una excursión privada de un día completo desde Praga. Junto con un guía experto, visitará el Museo del Campo de Concentración de Terezin, visitará el antiguo cuartel general del Campamento SS y aprenderá sobre el Gueto judío y su rica cultura. Haga un recorrido por el campo de concentración de Terezin, Fortaleza pequeña, y sea transportado en el tiempo al horrible Holocausto. Reciba la atención personalizada de su guía en este tour privado.
Tour privado de un día completo de la fortaleza de Terezin desde Praga
Visite el impresionante hito, hogar de un cementerio y un museo, y descubra la conmovedora historia de Terezin
Disfrute de la comodidad del transporte de ida y vuelta desde su hotel de Praga en un vehículo confortable con aire acondicionado
Our tour started off good, the driver was early but the tour guide was 20 minutes late. The guide was so soft spoken we could not hear her even though we asked her to speak up several times. The tour guide spoke English she was not able to comprehend what we asked. Lots of miscommunication.
At Terezin the guide was giving accurate information however we could have just read the signs on our own and got the same information, no additional details were given. After the tour of the little fortress we waited another 10 to 15 minutes for the driver to pick to pick us up to take us up to go to the town tour which cut into our time there.
Again, after we were finished with the town tour the driver was late again to take us to the final stop at the crematorium. While we were waiting for the driver, my wife went back into the museum to see the movie while two of us waited on the street for the driver.
Once the driver showed up though they said we were on the way to the crematorium, instead they took us back to Prague. We had plenty of time for the last stop. The tour was not complete. When we questioned the tour guide why we skipped the last stop she said it was because my wife went into watch the movie, however that is not true as the driver was not even there to pick us up.
We heard great reviews from family and friends however we were not satisfied and will not recommend this tour.
TOUR SUPPLIER COMMENTARY: Thank you for your feedback. We are very sorry to hear that you were unhappy about the tour, but also quite surprised as this tour was given by our top guide, Michaela. As we take all complaints seriously, we investigated this matter further with Michaela, and below was her personal reply:
"When I realized I would be late to arrive for pick-up, I kindly asked our driver to pick the guests up and bring them to a closer meeting point in the order to save the guests time. I am also very surprised to hear they felt we had many miscommunications or comprehention issues, because I talked a lot about the history of the concentration camp, about german nazi occupation, and all the sights which we were visiting. We toured the interior of the Small fortress as well as in the Big fortress. I thought the guests seemed very satisfied with all the given information. When they had a few questions I replied to them with no problems on my end. When we were almost finishing our tour of the Big fortress, and the whole tour of the concentration camp, we had only a few minutes more to spend there. I called our driver and before he arrived we had time to watch a historic movie filmed by the Nazi Regime."
Again, we are sorry to hear this experience did not meet with your expectations and will work to ensure any similar issues do not continue in the future. We hope you were able to still enjoy your overall time in Prague.
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