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Overall the trip was excellent. We saw a lot, learned a lot and had a great two days! My only comment is about the buses- going to the dinner and the return to Auckland part. Going back to Auckland- we were left at a bus station for about an hour and a half waiting for the bus after leaving MataMata. We had no idea what was going on. Going to the dinner we had one time in our itinerary for the bus - but when we went to get on they said we were on the next one, they didnt have our names. We were grateful for the extra time since the day was rushed and we wanted to change but it was a bit of a confused scramble. There are many drivers and routes and tours taking place on any given day so we were always questioning a little what bus we were supposed to be on. Also- the buses at the end of the day were very crowded that we had to sit at opposite ends of the bus if we wanted seats.
One of the best organized trips I've ever been on! Everything ran on time, and when my husband and I were super impressed by how well we were looked after by everyone. Even when there was a change in schedule the staff organized it all in the background so my husband and I didn't have to worry about anything. The staff went above and beyond to make sure that we were looked after.
My greatest fear on these types of trips is that I'll be forgotten by the tour bus, but this never happened. I easily could have spent more time in each of the places we stopped, but I was okay with this quicker pace as it meant we got to see more of the highlights.
The only complaint my husband and I had was on the trip home we were picked up at a later spot than the majority of the tour group those who did the one day trip instead of the two day trip and remained on the same bus all day, and by that point the other guests had spread out across all the remaining seats, meaning that we were forced to sit apart. On the way out from Auckland, our bus driver had asked single travelers to sit together to allow couples and families seats together, but the bus driver on the way home not only refused, but started yelling at the person who asked her to do this, which put guests in the awkward spot of either having to ask other guests to move to a different seat, or splitting up for the drive home. A small annoyance amidst a wonderful trip, and I felt that particular bus driver was the exception rather than the rule. I would definitely book a tour with Viator again. I was very impressed with how well organized everything was.
We really enjoyed this 2 day tour to see so many sights in New Zealand. We only had a few days in New Zealand, so this was the best way to make the most of our time there. Everything was well coordinated for us in our itinerary and we were surprised that this tour is really a compilation of several separate tours/experiences with different guides/buses/groups of people on each part of the trip. I was glad that I had printed out the overall itinerary ahead of time so we had a good idea about the sequence of events and timing. At one point we called the Great Sights phone number with a question about a bus pick-up time and they were very helpful and responsive.
Each part of this tour was incredible! The pick-up and drop off in Auckland was easy and the coach bus was comfortable with gorgeous views of the rolling green hills dotted with sheep and cattle. On the first busride we also enjoyed the informative commentary about New Zealand. The glowworm cave tour was fascinating and definitely a unique experience. The duck boat tour was a fun way to view the lakes of Rotorua. That evening we really enjoyed visiting the Tamaki Maori Village where we learned a lot about Maori culture, had a fantastic buffet meal lots of meats, seafood, veggies, desserts, and loved the performances as well as the very entertaining busdriver Mark! Mark had everyone on the bus laughing and singing along with him to all kinds of songs. He was like a stand-up comic and so talented at impressions/accents! That night our accommodations were great enjoyed the heated pool and the next day we had another busy day full of interesting and fun experiences. The tour of the geothermal lands of Te Puia geysers, hot springs, mudpools, the sheep demonstration at the Agrodome, the tour of the bird sanctuary at Rainbow Springs Nature Park, and the tour of Hobbiton were all wonderful. We highly recommend this tour!
A viagem foi maravilhosa. É um pouco cansativa, por que são muitos passeios inclusos no pacote. mas é incrível. Fiquei impressionada com a pontualidade e com a organização, já que envolve várias empresas diferentes... Deu tudo certo! A Caverna de Waitomo é um show! Parece que você está no céu. Rotorua é uma cidadezinha muito linda e a visita a Te Puia com geiser, piscinas de lamas borbulhantes, as pedras quentes e o cheiro de enxofre é inacreditável... Você está no meio de um vulcão. O jantar e o show na Vila Maori são incríveis... Comída típica boa e farta e muitas apresentações. Muito bom!!! O show das ovelhas e dos cães pastores em Agrodome é muito divertido . A visita ao cenário Hobbit é linda, mas aproveita mais quem já viu e gosta dos filmes da série. Queria ter tido tempo de mais 1 dia em Rotorua que tem diversas outras atrações que adoraria ter feito, mas não tive tempo... Recomendo!
Best money I ever spent...INCREDIBLE!...I saw so many things, the bus drivers and tour guides were so knowledgeable. Viator looked after me every step of the way making sure that you were on the right bus for each event. A very smoothly run operation and the sites..Well, SO Unbelievably amazing..Love Love Loved it. My only recommendation is that before you book this tour, make sure that they pick you up at your hotel OR as I did stay at a hotel in downtown Auckland near the bus depot. So many wonderful memories to add to my life line..btw, I am a 65female solo traveller...Let Viator take care of you and your family, they are fabulous. My photos are from my iPhone, but I will try to add my camera ones later, if allowed