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It was pricey but well worth the inter-island transfer. We were coming from Kona to Honolulu then got picked up at the airport. My only gripe was the confusion and miscommunication during departure at Kona airport. We were told that a representative from the company will meet us at Kona airport to give us our boarding passes the day before we confirmed the tour. However, there was no one at the airport and the company didn't tell us that it was self serve and we will print our own boarding passes at the kiosk during check in. We almost missed our flight. Luckily, we got a phone call from a young woman at the Honolulu side confirming our arrival time with us, then she quickly advised to check in and print our boarding passes. Almost missed the boarding time by 5 minutes! Otherwise, the tour and everything at Honolulu was great and the flight back home. Our driver and tour guide was a nice lady sorry forgot her name and got us at the airport on time for our flight back to Kona.
Once again, Viator did not disappoint! This was an amazing guided tour. Our tour driver, Ernie, was incredibly knowledgeable, very witty with his homemade jokes, and provided a wealth of information about the Island. We were picked up at the airport and traveled in an air conditioned small bus. Ernie had a vast wealth of knowledge about Hawaii, her people, the memorial, different buildings, places and things. He is a native and knows many people so he was able to get us front and center of every spot we visited including a fabulous lunch at Duke's overlooking Waikiki Beach. It was, truly, a moving history lesson peppered with humor, facts and historic events. Visiting Pearl Harbor has long been on my list of places to visit and this tour went above and beyond my expectations.
I was humbled and delighted by this tour. Information on the tour was a little sketchy so I was very pleased that I was easily checked in at Kona Airport after driving from Hilo. The Polynesian Adventure representative had my name and directed me to the bus that took us to Pearl Harbor. Kanolel, our guide, was both knowledgeable and charming. He knew that if he got us started at Pearl Harbor, the site would take care of itself. I wished our visit to the site could have been longer allowing time to tour the submarine but the museums were so engrossing that there wasn't time. I would have traded the Honolulu site seeing for that in a heartbeat. The trip to Ford Island and the Mighty MO was an unexpected pleasure. I had never bee n on a military ship at all, no less one so famous. To stand where the surrender document was signed and hear the respective stories of both that and the Zero pilot's burial made me feel proud of our leaders of the time. The contributions of political, military and bad luck in the events of that day have many parallels to our current day situation with North Korea. Those who do not learn from the past are destined to repeat it..
Jay was our guide and he was awesome. A wealth of knowledge. The day trip is a great way to experience Pearl Harbor and some local historical sites as well as Waikiki beach. Unfortunately the day we toured Pearl Harbor the winds were too strong to be tendered out to the Arizona. The downside of the trip was that we had to wait in the morning over an hour at the Honolulu airport for additional tourists in our group to arrive and then at the end of the day our flight leaving Honolulu was an hour and a half after others in our group.
We arrived at the airport in Kona expecting to meet a tour guide but there was no one there. I had to call the local contact who told us to go to the Hawaiian Airline counter. We had no tickets nor even a booking confirmation number. Luckily the people at Hawaiian Air were helpful. Why no flight info?? The info we were given said that we couldn't take any cosmetics with us even in a plastic bag which was not true so we had to buy sunscreen in Oahu at an exorbitant cost Although our tour guide was knowledgeable and personable, we had trouble figuring out his timetable. He dropped us at Pearl Harbor and told us to be at the theater at a specific time but didn't explain that we would be going directly to the Arizona and wouldn't have enough time when we returned to see all the exhibits before we left for the Missouri. We would have liked more time for the exhibits at Pearl Harbor itself and maybe less time at the Missouri. Having time for lunch translated into buying something at a snack bar or food truck.