Robben Island & Table Mountain - Réservation de billets à l'avance et prise en charge à l'hôtel

Dear Margaret Thank you for your valued feedback received. It is very unfortunate that you did not experience the tour. We do however know that you were experiencing flight delay issues in the morning on the day of the tour which we had advised that unfortunately Robben Island Tickets are nonrefundable and that the reschedule time period had already lapsed. We then made an alternative schedule to pick you up for your Table Mountain part of the tour which we agreed on the date and time but when the day arrived, we were unable to reach you. We do try our best to deliver great customer service and want our clients to experience our services they paid, we are also able to accommodate them should they have unforeseen circumstances. It is unfortunate that even though we tried to accommodate you, we could not reach you on the day and hope that one day when you visit Cape Town again, we will give you an experience.

Dear Cherrelle Thank you for your valued review feedback. This is a very unfortunate tour experience you had with the driver. We do not accept this kind of behaviour of any sort despite the situation which we will be investigating. Tour prices do change from time to time depending on the season which might've resulted in the price difference. We thank you for booking with us and hope you will give us another opportunity in future to give you a better experience than before.

Dear Sean Thank you for your valued feedback received. We are pleased that you enjoyed the tour. We will put forward your suggestions with Robben Island regarding the bus trip. Thank you for booking with us and hope to see you again in the near future.