Volcan de boue, mer rose et ville d’Indigena

I am a frequent user of Viator. Every excursion that I have booked over the last 5 years has been wonderful. No complaints. I am truly disappointed by this excursion. I first want to say that this is not a commentary on our tour operator, Jesus—he was wonderful. He knew a lot, had a great attitude, and spoke good English. Our pickup was about 20 minutes later than projected which is to be expected with theses trips when there are pickups from multiple hotels. However, this excursion was only my group and one other who was picked up after us. Confused by the lateness. On our way out to the mud volcano, the tour operator explained that we would not be able to go to the pink sea due to the pandemic and could only view it from a mountain top. This was frustrating as the tour is still marketed as volcano+Pink sea. There should be a notice that says that the pink sea visit is not possible due to covid. There are other trips available on Viator for just the volcano which are significantly cheaper. Additionally, no where does it say that the pink sea is not in fact pink for most of the year. It was brown. Not particularly awe-inspiring or necessary as a visit. Instead we were taken through the town to an unnecessary museum. When we arrived at the mud volcano, it initially appeared as though there was no one inside. We were told to leave shoes, jewelry, and clothes behind, including masks. When we got up to the top, there were already at least 8 people in this small pool of mud. No possibility for social distancing and we were told to leave our masks behind. When we explained our concern to those operating the experience, we were told not to worry, the mud is good, no covid. After we arrived, a family group 8 arrived and all expected to get inside the pool. At this point, we left as we felt very unsafe. In this time of heightened sac we y concerns, this trip was a disappointment.

This is such a unique experience, a must do if you’re in Cartagena. Pickup was about 15 minutes later than we were told but the guide made the trip amazing. Great way to see some of colombia outside the city.

Charlie was thee perfect HOST. The excursions is a must do. We had so much fun. The meals were great. The atmosphere was breathtaking.

I booked this tour because the activities included Mud Volcano, Pink sea and Indigena's town. However upon pick up we were advise there would only be Mud Volcano. We asked why isnt the pink sea or the nearby indigena town available. They said the season for the pink sea has passed. Okay understandable that we cannot control nature, but a town is always there. Despite the false advertisement, the tour guide Charlie was very nice. I couldnt stay mad at him, because he was just trying to do this job. Whoever that was managing the tour company should be ashamed of herself for misleading people to thinking they are partaking in 3 adventures.

We only got to do the mud volcano. Protesters blocked the road so we could not do the lunch, museum or pink sea. The mud volcano was truly an experience.The only drawback was the unorganized separate "tips" to enter the mud, to get the massage (did not get a choice), the ladies who wash you in the river (again, not given a choice), and the picture taker with your camera - each %5,00 pesos. This could be much more organized.

Charlie was funny and entertaining.. not sure I’d spend a whole day doing it .. maybe 1/2 day at best!

This tour was amazing and nothing to complain about. Carlos also known as Charles was great and very funny. The experience is one of kind and the people you meet along the tour are amazing. I highly recommend.

Charlie was my guide and he was kind and caring person and he is short and sweet with his words. The volcano mud was a fun experience, museum was informative, unfortunately it was a cloudy and rainy day, the pink sea part was so so. Be ready to bring small bills for tips, I probably gave out 30k to 40k in Colombian peso. The tour itself is quite pricey compare to the tours I've been on with the same amout of duration and amount of activities.

Me and my friends had a great time on this excursion. The tour guide Charlie was very friendly and knowledgeable. The mud Volcano was very interesting. The information in the indigenous people was great. The pink sea was cool to see. Good times.

From beginning to end of this tour well worth the price and time. Our guide Charlie was lots of fun as well as informative. Mud Volcano what an experience. The pink sea beautiful make sure you put on swimming shoes, salt rocks will cut you Last but not least- lunch TERRIFIC.