I'll start by saying our Driver was exceptional and very professional. However, once we arrived at the venue it was quickly clear that the value of the tour was far exceeded by the cost. The open-air boat in the advertisement was not used and instead individuals were piled into a covered boat with a very dirty front windshield that was difficult to see through. The airboat had poor quality acoustics that made it hard to hear the guide. There were numerous airboats out at the same time, which made it feel as though you were waiting in a commercial queue and took away from the natural beauty of the Everglades. Having previously traversed alligator alley and stopping to do the free visitor centre and small hikes, we had learned more on those FREE excursions and saw more wildlife including alligators, turtles, numerous birds than we did during this costly tour. The Alligator Show was well done, although very rushed and after paying 20 for our 3 children to have a picture taken with a baby alligator they were whisked out of the booth in less than 1 minute, when there was ample opportunity to provide them with an educational moment to examine the animal. I would NOT recommend this tour and show. Very disappointing.