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Lorsque vous arrivez à Key West, commencez votre excursion en bord de mer en train vers Conch ; vous découvrirez le meilleur de Key West lors de la visite qui divertit les visiteurs de Island City depuis 1958. Vous entendrez des légendes et traditions sur ce charmant paradis tropical, comme des histoires sur Henry Flagler's Railroad, qui arriva à Key West le 22 septembre 1912, et changea à jamais l'Island City.
We had a wonderful afternoon. The jokes were corny but the scenery was great. I had my elderly mother with me and the crew could not have handled her better. They brought a step for her to make it easier for on/off transport and stored her walker for us.
The tour was very thorough and provided a lot of interesting information. I enjoyed that aspect of it. On the other hand, we found the tour operators to be very rude beforehand. I was not greeted at all, and when I had to get them to interact with me to ask a question, they were curt and unwelcoming. That is very uncommon for tour operators. I've been on several, and they were the rudest I've ever encountered. Additionally, even though the viator purchase states you can provide a paper ticket or an e-ticket, we experienced a great deal of trouble presenting our e-ticket to the counter. At first, they were refusing to honor our e-tickets, and therefore, did not intend to let us ride. Obviously, that was not going to be an option, and we had to help them troubleshoot the obvious. We should not have had to do that. This particular team needs a lot of work in the customer service department.
Tour was great but there was a ton of confusion in trying to get on the train. We pre-purchased tickets and were told to stand in line to get the actual ticket. Got in line and then got pulled out and told to wait for someone to bring us tickets. We waited about 15 minutes and then had to go find the person. Took about 20 minutes to get on a train.