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Trois jours sont insuffisants car le programme est dense les excursions étaient bien organisées et notre guide Dorit très compétente , agréable et pleine de bons conseils Santa Barbara : visite un peu rapide et succinte , San Francisco : visite détaillée de la ville sous un beau soleil , la croisière sous le golden gate bridge a été très belle , nous aurions aimé rester plus au parc Yosemite , le paysage étant très beau le retour sur Los Angeles est un peu long , c'est pour cela qu'il faudrait une journée supplémentaire
voyage en minibus de 15 personnes , étant les deux seuls français , la guide nous a bien tout traduit
Nous recommandons cette excursion et nous ferons appel à Viator si nous avons d'autres besoins
Nous avons été chanceux de choisir Viator pour l'excursion 3 jours a Santa Barbara San Francisco Carmel.Les visites et commentaires ont été tres instructifs et bravo à Doris notre guide.Elle a été vraiment super a tout point de vue et pourtant ce n'était pas gagné avec nous qui maîtrisons peu la langue et m'étant inscrite sur ce voyage anglophone.Doris nous traduisait pratiquement en simultané....Seul bémol la qualité des hôtels, nous serions prêts a payer plus cher .Mais enfin Bravo.
This tour would have been amazing but for the fact that the tour director, Dorit, refused to stop at any of the scenic viewpoints along the Carmel "17 mile" drive along the seashore or in the mountains where scenic views of the sea were located. Dorit failed to read the interests of her clients.
The iternary of the trip was good but the condition of the bus was terrible.
The 3 day trip when you think that you have booked the best tours , right on the 1st day bus broke down and we had to wait for 1 and half hr. The 1st afternoon after 4.30 pm schedule was gone as there was no time and again the bus broke before in middle of nowhere reaching the hotel. So in total on the first day 3 hours was gone. It was scary.
At around 7.30pm finally we started and slowly driver drove us down the hotel.
We came from India to visit US west coast and it was lifetime experience for us.
It is request the faluty bus to be discotinued and people are not discomforted.
On the final day when the bus was to drop them to LA , it again broke down.
Worst was the driver and guide were laughing and it looked like this happened quite a lot and was very common.
It was worst experience by us and even after booking through what seemed like best tours and paying so much experience was below par and do not want to travel again with viator.
We couldn't have had a better time. Giovanni and Gary looked after us very well. There were a few issues with the buses but calls were made and replacements came as soon as possible. Gary was a very good and patient driver and was able to assess the bus issues fairly quickly. Anne has mobility issues and was accommodated very calmly and professionally and made to feel very comfortable by both Gary and our tour guide Giovanni. We had to miss a couple of the walking tours but Gary was good about letting us hang around the bus while the others were gone. We really appreciated his attention for us. Giovanni is quite a character - lots of fun, lots of laughs, very knowledgeable, patient and obviously cares about his groups. He is multilingual and had to communicate in three languages, which he did with ease and humour. He made everyone welcome and he was very approachable when it came to asking questions, taking pictures different groups, etc. Anne and I agree that he is very good at what he does and hope many others are lucky enough to travel with him one day. If we ever do a tour in the L.A. area again, we would love to be on one of his tours. Thank you for a very memorable holiday. Anne and Terry
Our tour guide Giovanni was excellent couldn't wish for anyone better, but the bus broke down on the first day leaving us sitting for 2 hours while they tried to fix it, hoping it was ok we set off again only to go a few minutes up the road before it broke down again. Another hour and we finally make it to our hotel at 10pm checked into our hotel, but still hadn't had dinner .We missed seeing Carmel and Monterey because of the breakdown. The only choice we had for dinner at that time of night was Denny's, but we had to walk over train tracks and rubbish down a very dark path to get there ,so not happy. Giovanni tried his best to make up for it the next day and added a couple of extra sight seeing spots. The next hotel was ok but no elvator so had to carry your bags upstairs,the breakfasts at both hotels were poor and at La Quinta they were renovating so no where to sit to eat your breakfast we took it back to our room.The actual tour was very good very hectic and tiring not recommended for young children. We had to change buses on the last day as some were going on to Las Vegas we were 10 mins from our hotel and the bus broke down again, so Giovanni gave us taxi money to get to our hotel.Overall a good tour but they need to service their buses more often and look into the accommodation.
I am extremely disappointed by this trip and i find it to be a waste of money and time during what was supposed to be a vacation. On the first day our bus broke down in the middle of nowhere, and we waited for 5 hours to get it fixed instead of getting an alternative one, we ended up going directly to the hotel and missing on litterally half the program. I know that accidents happen but there should have been an alternative ready. What is worse is that it happened again on the last day on our way back. The bus broke down again and we were dropped in a station without internet. there was a terrible lack of organisation then, some people left in taxis and some waited for another van to come. It felt completely unsafe and unorganized. And still, after all that, they forced us to tip the bus driver when it should have been optional. The last day we hardly had any time to spend in the Yosemite park they asked us to take a couple of pictures and we were rushed to leave.
C'était vraiment bien. Notre guide Dorit était excellente, elle nous donnait de bons conseils sur les endroits où aller, les restaurants à faire, les spécialités à découvrir... J'aurais aimé voir plus de choses à Santa Barbara et à San Francisco. Je pense que la visite du quartier chinois n'est pas judicieuse. Il faudrait voir plus de quartiers typiques à cette ville. Le retour par le parc Yosemite était vraiment exceptionnel. Solveg aussi est très joli. Je le referai volontiers. PS prévoir des vêtements chauds pour San Francisco !
Un gran Tour, se recomienda 100 un guía espectacular Giovanni fue un 7, paciente, buena disposición, y sabe mucho !!!, Yosemite estuvo increíble, San Francisco, Carmel, Solveng, La Miss ion, etc, lo bueno de todo lo que visitamos, es que nuestro guía, nos recomendaba, algo típico del lugar, por ejemplo, los pasteles en Solveng, las buenas tomas de fotos en Yosemite, etc. un tour de primera !! Fernando, Isabel y Aurora