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My husband and I greatly enjoyed this tour! Our tour guide Heath was funny, knowledgeable about the cave system and ecology, and was supportive and encouraging during the tour. We appreciated the "genuine" caving experience, squeezing past rocks and climbing over boulders! We made our way to a huge cavern and turned off our headlamps, surrounded by the twinkling blue/green lights of glowworms. Definitely recommend this tour to others!
Loved this experience! I would recommend this company to everyone. It's a family run operation on private land. The small group was perfect. We moved faster than some people in our group but our guide took care of both parties. Our tour guide was informative and funny and even took pictures of us and sent them to us afterwards. So thoughtful! They give you everything you need helmet with headlamp, clothes to keep warm in even though you can look quite silly, appropriate footwear for wading through water, a place to rinse off afterwards, and coffee/tea and cookies upon return. I read reviews of other people not thinking the glow worm experience was worth it because they weren't that bright, but that was definitely not the case here. It was amazing to sit in complete darkness with tiny bright lights everywhere.
My fiancé and I both agreed that this was the highlight of our trip. We saved the glow worm tours as one of the last activities on our 2 week New Zealand vacation and I'm so glad we went with this tour opposed to the more advertised Waitomo Glowworm cave tour companies. We did the Tongariro Crossing 2 days before and while it was fun we were disappointed at how touristy it felt because of the sheer number of people on the trail. This glowworm tour was the complete opposite! There were only three people in our tour group total-Me, my fiancé, and a young man from Germany. Our tour guide was the great grandson of the original land owner who discovered the caves. They supplied all the clothing and everything we needed and since this is a real caving experience and you get dirty crawling through tight spaces they even have a shower facility to clean off once you are done with the tour. They also put out cookies, tea, and coffee on the deck after the tour and we got to talk with them all about the area and region. It felt like going to a friends house for an afternoon of caving! I would recommend this tour and company to everyone visiting New Zealand! The only downside is that the Glowworms don't photograph well but that just means they are more special because not everyone gets to see them in all their glory unless they go in person!
This is a very small group tour of a private cave owned and operated by the family who has been on the land for generations. In our case it was almost a private tour with Ash, the cousin of the proprietors. You need to be able to move about in varying terrain and over and under rocks without issue. You will be allowed to take time along the way to contemplate your surroundings. Appropriate clothes including footwear are provided. This is NOT the large-scale caves nearby, and it will take you longer to get there than the others.