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Découvrez une partie de la culture maya et quelques merveilles naturelles de la péninsule du Yucatán lors de cette excursion d'une journée au départ de Cancún pour Ek Balam et le cénote Hubiku ou le cénote (gouffre) Xcajum. À Ek' Balam, approfondissez vos connaissances sur les ruines archéologiques et les efforts de restauration de cette ancienne cité maya. Puis rendez-vous dans le cénote, une piscine souterraine formée naturellement pour une baignade rafraîchissante.
We really enjoyed this tour. Mark Anthony of Mexico Great Service was very informative. The cenote swim was refreshing after the tour of the ruins. Our only problem was the pickup. We were picked up on time but rode around about an hour before we were brought back to a spot in front of our hotel and was told our bus would be there in about 30 minutes. The transfers need work. No fault of our tour guide.
We were never picked up from our confirmed hotel pickup location!!!!! Mexico Great Service was the local tour provider Viator contracted our tour with. I should have know there was going to be a problem when I never received an email from Mexico Great Service. I had to contact Viator twice for their contact information. The phone number given wasn't a working number. I finally contacted Frederic Deheyer, tour operator with Mexico Great Service, via email to confirm the details of our trip. His English in his emails wasn't the best so communication was a little confusing. We got up before 5 am, paid for a ferry transfer from Isla Mujeres and taxi to hotel. We waited for over an hour....no show!!!!! The hotel staff was rude and not helpful at all. After calling Viator and emailing Mexico Great Service several times, they said sorry... we mistakenly booked you on the wrong day!!! I would have thought Viator would have vetted their local tour companies a little better. Never again will I use VIator for booking an excursion!
We thought this tour to be one of the best we have taken. It was a small group and therefore more personal. I loved the ruins. Not as many people as Chichanitza. The lunch was to die for. Huge selection of authentic Mexican items. Very fresh produce. Clean,exceptional facilities. The Cenote was very nice. I would recommend this tour in a heart beat.