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Tour in catamarano "FE" e snorkeling a Cozumel

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Quintana Roo, Messico

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Cancellazione gratuita
fino a 24 ore prima
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icon3 ore  (appross.)
Biglietto elettronico
iconDisponibile in: Inglese e altri 1

Panoramica

Esplora le barriere coralline di Cozumel in catamarano, con questo tour di mezza giornata per fare snorkeling. Immergiti per ottenere una visuale chiara della vita marina, con due fermate per fare snorkeling, dove potrai nuotare con una guida, poi rifocillati con le bevande e gli spuntini a bordo della barca. Uso dell'attrezzatura da snorkeling incluso.
  • Tour di snorkeling di mezza giornata da Cozumel
  • Viaggia a bordo di un catamarano
  • Esplora una vivace fermata per lo snorkeling con una guida
  • Patatine e guacamole, bevande alcoliche e analcoliche a bordo
  • Uso dell'attrezzatura per lo snorkeling

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Recensioni

4.5
star-4.5
170 recensioni
5 stelle
4 stelle
3 stelle
2 stelle
1 stella
Recensioni di viaggiatori di Viator
star-1
SCAM don't waste your time
Tom Z
, nov 2019
I booked this event a week before and I was looking forward to going to the island for the first time. First off they do not give any instructions to get to the island so I had to find the ferry for myself. They did advise me to get to the ferry 1 hour before the event because it takes 40 min to cross. I arrived at the ferry next to the xcaret before noon but the sign sai DC that the next ferry leaves at 1:30pm. The event starts at 1:00pm so I called them and let them know that I would be late. Of course they told me that they could not wait for me so I asked for a refund. They said no problem and to call the booking agent. When I called them they said that they would put in a refund request with them. I told them that they said that I would receive a refund. The next day I received a notice that I would not receive a refund because I was told that I had plenty of time to make it to the island when I called to cancel. They did not believe me when I told them that the ferry didnt leave until 1:30pm I even called their office in Las Vegas to get it straightened out but they were no help. My last resort has been to contact my credit card company and get the charge removed. I just wonder how many other people have gotten taken by this scam? FYI: I did book 3 other events through this agent and this was the only one that was bad.
icon Risposta del fornitore , gen 2020
Hello Tom Z, We are sorry to read about your complaint. The excursion you booked FE Catamaran Sail and Snorkel Tour in Cozumel is on the island of Cozumel and does require guests to travel on their own to the island as transportation to the meeting point is not included. There are 2 passenger ferry companies that travel from Playa del Carmen to Cozumel that run hourly from 07:00 AM to 11:00 PM. The meeting time on the eticket for your departure at 01:00 PM states to check in 15 minutes prior or 12:45 PM.
star-5
Great Tour
Matt S
, nov 2019
We really enjoyed tour. Crew was very friendly and took the time to make sure our trip was fun. Would book again with them
star-5
Great bonding fun time
jennellep27
, nov 2019
My son and I had an amazing time enjoying the winds while sailing and seeing the fish swimming around the reef. Thank you so much for the safety tips and all the small details to make sure we all had a fantastic time. Snorkeling and sailing has opened up a new world for us.
icon Risposta del fornitore , nov 2019
Hello jennelle...Thank you very much for sharing your review and comments about your recent ´FE´ Catamaran Sail and Snorkel Tour in Cozumel. It really pleased us to read you had such a great bonding fun time during your excursion. We are so glad that you felt comfortable and safe during the whole experience and you could enjoy a nice and relaxing sailing day with your family.
star-5
Incredible morning on Cozumel reef with great staff
hana_williamson
, nov 2019
This tour was a highlight of our time in Playa Del Carmen. We found our way to the Marina very easily getting the ferry from Playa. The staff had a great focus on safety and taught us all some great snorkelling skills, we saw plenty of coral and fish and loved lazing on the catamaran whilst enjoying margaritas and chips & guacamole! The staff were also brilliant!
icon Risposta del fornitore , nov 2019
Hello hana_williamson. We are happy to know your Cozumel snorkel experience was incredible . We hope you join us again!
star-5
Catamaran Sail
Judy F
, ott 2019
This was a very good tour!! They made us all feel quite safe, always there in the water and making sure we were all good. Would def recommend!!
icon Risposta del fornitore , ott 2019
Hello Judy F. Hearing that you had an amazing experience is the best we could hope for!
star-5
Outstanding
John_Fade_3
, ott 2019
The boat was clean, very well maintained and the crew professional and polite. The reefs were beautiful and the snorkeling was awesome. Would definitely do this excursion again.
icon Risposta del fornitore , ott 2019
Hello John_F. Thank you for taking a moment to post your review. We do hope to have you back as a repeat guest.
star-5
Safety First... Also fun First
pookieng
, ott 2019
Fernando does a great job going over safety signals and making sure you're taken care of. Lovely boat ride and so much fun snorkeling. Fishes weren't shy to show off and swim circles around everyone. Fernando is impressive with his swimming skill. Pineapple, guac salsa Margaritas, Rum Punch offered after swimming. Totally recommend.
icon Risposta del fornitore , ott 2019
Hello pookieng. We are so glad you shared your comments. Customer service and making sure every guest has the best possible experience is why this excursion is rated so high. The entire crew really enjoys what they so and takes pride in their work.
star-5
Amazing
michaelhaff86
, ott 2019
Knowledgeable staff, we learned a lot about how to properly snorkel and safety procedures I didn’t know about. It was great experience, and I would highly recommend
icon Risposta del fornitore , ott 2019
Hello michael... Thank you for sharing your experience. We are happy to know we were able to offer you an amazing excursion for you to enjoy your visit. How great it is to know that Fernando and crew made you feel safe and taken care of. We want for every guest experience and exceptional visit and sure sounds like we accomplished!
star-5
Awesome Day!
salynch57
, ott 2019
Great crew and boat! Fernando was very informative regarding snorkeling! Beautiful day! Homemade guacamole and pico de gallo(?) Was wonderful!
icon Risposta del fornitore , ott 2019
Hello salynch57. Thank you very much for sharing your review and comments about your recent "FE" Catamaran Sail and Snorkel Tour in Cozumel. It really sounds like you had a wonderful time.
star-5
Nice tour
Alice A
, set 2019
Smaller boat, Captain did a very thorough safety review first and made sure he knew everyone's experience level. You will need to take a taxi to get there, but it is not far from port.
icon Risposta del fornitore , set 2019
Hello Alice A. Thank you for your review, The team always does their best to make the guests feel comfortable and safe at the same time!

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39 19 924 1489
39 19 924 1489
Codice prodotto: 35021P1

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