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The tour was good. The tour guides were attentive and made you feel that you were taken care of. HOWEVER, the second day we were going to the Aran Island. The weather was nasty. No one had the forethought of switching the days as this was a 3-day tour. so we took the ferry. The tour guide at the Aran islands was not very good and he could care less. When we got back to the ferry, the first ferry was full. The agency did pick us up and we went to a pub for some Irish coffee. The highlight of the tour. The other two days went flawlessly.
This trip is really three one day tours, with a hotel in Galway. You wait until the other people coming on the tour take the train from Dublin, so you get a late start and see less than you might. Still, the Cliffs of Moher and Connemara days were good. They were spent on one bus, with one guide all day.
The Aran Islands day should be the highlight, but Railtours totally mishandles that one. They keep passing you off from person or operator to the next. Leaving you someplace with instructions that someone will pick you up in 10 minutes or some other time. They are late, then once they get there, they make you wait until others from some other tour come or they look for more customers.
There was no continuity and so much time was wasted that we saw less and were rushed at what we did see. Frankly, we started worrying that no one would show up at all. And all that time spent waiting, was time that we could have been enjoying the Island.
The hotel in Galway is probably fine in the winter, but having no air conditioning was a real problem The window opens out a tiny bit at the bottom, not enough to let air flow. There is no fan.
But noises from outside do get in. Young people screaming until late at night, what sounded like thousands of birds calling when the dawn starts to brake and then the city vehicles picking up trash and doing other things. We had two straight nights of hardly any sleep.
Everything ran as smoothly and efficiently as could be! We very pleased with the tours. Brendan and Norman provided terrific service and all of our connections were perfectly coordinated. We even got perfect weather for our days. Imperial Hotel in Galway was very nice. Would have liked more time at Kylemore Abbey, but otherwise, no problems and appreciated how everything ran like clockwork. Way to go, tour company and Viator.
We had a great trip for three day tour and wish that we had time for the four day tour.The whole thing was Wow! We were given friendly knowledgable tour guides who were ever courteous and brilliant at thier jobs and professions,We were escorted by rail and bus and saw magnificent castles which had been restored to thier original pristine grandeur and estates and of course the amazing Cliffs of Moher which was truly magnificent.On the third day we were taken by plane to the largest of the Aran Islands where we saw the magnificent ancient settlements from the Bronze Age.We love the whole tour and were sad when it came to an end.Please do experience this beautiful tour!
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