We are sorry if the guide was distracted because of many bookings that we had to manage but you were not neglected because as you said on the review, you did see many things that the RIAD CANNOT show you without the GUIDE.
We are Very sad to hear that you believed what the Riad said about your guide, because this Riad they always want to sell you their products including Oils, city tours, excursions, restaurants because they get paid out of this and so forth. Because they failed to sell you the guided city tour, they have to tell you that the oil was not real , in order to sell you another service the next day. I wonder Why you did not contact us regarding the quality or even get refunded if you think it was expensive; before judging our service. Finally, do not anticipate and give a value judgement because people are not the same. Thank you.
Marrakech guide tours's team