The Private Grand Canal Boat Tour was certainly not Grand as the the tour was entitled. The actual boat provided was a narrow covered boat with a small open seating area the rear, which was a tight fit for just four of us all small/medium framed and therefore, it not allow any room to take any meaningful photographs as there is no room to manoeuvre. In fact, the actual boat is a complete misrepresentation by the Tour writeup and its accompanying photograph. If the tour writeup was accompanied by the photograph of the actual type of boat, I would not have bought the tour for myself and family. Hence, it is not surprising that there is certainly the strong sour taste of being misled.
Furthermore, an hour prior to the tour, I had called the given telephone number to check on the specific location of the meeting place for the tour but I was given incorrect information to wait at the esplanade where there is a wooden booth in front of a flower garden to turn right of St Mark's Square, along the walkway by the waters. We had almost missed the tour completely as we had to rushed frantically to find the right meeting place after being advised by some people at the wooden booth.
However, the guide was knowledgeable and provided adequate commentary on the tour. Our rating would be a one-star rating and this is just for the guide of the tour only, and, for the Tour Company, its administration and logistics of the tour, our rating is a zero-rating.